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Bilingual Auto Claims Adjuster

3 months ago

Montréal, Canada Wawanesa Insurance Full time

**Date**:Apr 16, 2024

**Location**: Montreal, QC (Hybrid), CA

**Company**:Wawanesa Insurance

**Job ID**: 7845

**Salary**: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan.

**About Us**
At Wawanesa, we’re proud to offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from Montreal, QC.

We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.

**Job Overview**:
Great career opportunity as an Auto Claims Adjuster.

Wawanesa team is growing at a fast pace and we are looking for multiple Auto Claims Adjusters. If you are selected, we will provide you with the necessary training to obtain your adjuster's license issued by the Autorité des marchés financiers.

You will be paid and enjoy all the benefits that Wawanesa offers to its employees, throughout your training and your apprenticeship as an Auto Claims Adjuster. Our goal is for you to reach your full potential

The Auto Claims Adjuster contributes to Wawanesa’s goal of delivering an exceptional and consistent claims service experience through the fair and equitable adjustment of moderately complex auto and/or property claims through telephone and written correspondence.

**Responsibilities**:

- Provide exceptional customer service
- Interpret policy wordings, determine policy coverage and ensure appropriate reserving
- Investigate losses to determine liability
- Evaluate relevant information from sources such as appraisers, third party adjusters, contractors and repair facilities in order to quantify losses
- Coordinate services with vendors and service providers
- Adjust claims from inception to completion in a proactive manner
- Maintain accurate records based on company standards and policies within the claims system
- Remain up-to-date with legislative changes and trends in the insurance industry
- Perform other duties as assigned

**Qualifications**:

- Experience in insurance adjusting
- Fully proficient in French and English
- Possess a Claims Adjuster Permit through the Autorité des marchés financiers (AMF)
- Possess a Commercial Permit through the Autorité des marchés financiers (AMF) is an asset
- Working toward Chartered Insurance Professional (CIP) designation
- Effective customer service skills including empathy and concern for our customers
- Strong investigative and analytical skills
- Strong time management and organizational skills with the ability to prioritize work in a fast paced, changing environment
- Detail oriented with a critical degree of accuracy regarding data entry
- Strong negotiation skills

**Wawanesa is proud to be one of **Manitoba’s Top Employers**, a **Kincentric Best Employer** in Canada and a **Forbes Best Employer** in Canada recognizing an exceptional place to work**

**Diversity, Equity & Inclusion