Customer Service Representative I
4 months ago
SaskEnergy is seeking a qualified and motivated individual to join our team. The Customer Service Representative I responds to customer inquiries and requests, provides customer account administration regarding billings, receivables and service related requests.- Note: _This job description is intended to describe the general nature and level of work being performed and the percentage of time allocated to duties may vary. This job description is not intended to be construed as an exhaustive list of all responsibilities, required skills or related duties which may be assigned or requested._
- Position Details- Union. This position is permanent part time.- Core Responsibilities- Customer Interaction-
- Receive and respond to customer inquiries pertaining to customer service requests such as:- changes of tenancy,
general utility account billing,
switched meters, stopped meters/AMI faulty modules, meter disputes.
AMI related concerns to do with billing and metering issues.
promotion of customer solution programs e.g. My Account, Express Address, Airmiles promos.
Initiate collection notices, make suitable arrangements with customers for payment of outstanding accounts and/or advise customers of disconnect action.-
- Liaise with internal departments and external agencies regarding requests for information on customer accounts.- Customer Account Administration-
- Investigate, update and maintain customer accounts, including inputting, verifying and adjusting meter reads, issuing notices, setting accounts on Auto/Budget Billing and arranging appointments for long time no-reads, working numerous different Exceptions To Do types, meter disputes, handling ATCO accounts, First Nation (Bands), Express Address, Collections and E-Care.-
- Prepare documentation and make arrangements for customer service activities, such as tenancy changes, theft of gas documentation, Meter Dispute communication, Consent to Release, changes in budget billing, forms and letters for Social Services, estates, foreclosures, quit claims and maintenance of landlord accounts.-
- As needed, provide calculations on stopped and switched meters including notifying customers.- Other-
- Provide training and support on related work systems and processes to co-workers as required.-
- Support and participate in the development, marketing, promotion and delivery of Corporate and Area initiatives.- Qualifications- Education-
- Grade 12 or equivalent.-
- Keyboard proficiency of 30 w.p.m.- Experience-
- One (1) year experience in an office and/or customer service environment utilizing computer based software in Microsoft Suite.- Additional Information-
- Travel, including overnight stays away from bid headquarters is required. Application Instructions-
- For more information on this position, please contact Human Resources at 306-777-9091.
Closing Date
September 9, 2024
Hourly Rate Range
$28.38 ($4,316.60) - $31.36 (4,769.86)
LI-POST
-
Customer Service Representative
3 days ago
Saskatoon, SK, Canada Waste Connections Full timeAs a Customer Service Representative, you support our goal of “First Call Resolution”. You are the voice of Loraas Disposal upholding one of our key operating values (Customer Service). You will be serving as the front-line contact for customers, residents, and prospective clients, you field all calls/emails and work to resolve problems and questions...
-
Customer Service Representative I
7 months ago
Saskatoon, Canada SaskEnergy Full timeSaskEnergy is seeking Customer Service Representative’s (CSR). As a CSR you will support customer inquiries by providing customer account administration regarding billing, payments and other service requests. This position is permanent part-time and works approximately 3 days per week in a fast - paced call centre environment (Monday - Friday, 8:00 am -...
-
Customer Service Representative
3 months ago
Saskatoon, Canada Steel-Craft Door Sales & Service Ltd. Full time**Key Responsibilities** The Customer Service Representative is a personable and upbeat individual who thrives in customer relations. The Customer Service Representative role will include answering customer calls, generating timely and accurate quotes and sales orders, handling general technical inquires, and assist in coordinating pick up schedules....
-
Customer Service Representative
6 months ago
Saskatoon, Canada All Weather Windows Full timeI’m ready. I want a challenge. I want the chance to work in a successful company who lives their corporate values. I’m ready to make my mark._ **_ Are you ready?_** Founded in 1978 and headquartered in Edmonton, Alberta, All Weather Windows Ltd. (AWW) is a dynamic leader in the window and door industry in Canada. Operations include two manufacturing...
-
Customer Service Representative
4 months ago
Saskatoon, Canada U-Haul Full time**Customer Service Representative**: Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers...
-
Customer Service Representative
2 days ago
Saskatoon, Canada U-Haul Full time**Location**: 2310 Millar Ave, Saskatoon, Saskatchewan S7K2Y4 Canada Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative you will work as part of a supportive team to be the face of U-Haul’s exceptional service,...
-
Customer Service Representative
7 months ago
Saskatoon, Canada U-Haul Full time**Customer Service Representative**: Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers...
-
Customer Service Representative
4 months ago
Saskatoon, Canada U-Haul Full time**Customer Service Representative**: Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers...
-
Customer Service Representative
7 months ago
Saskatoon, Canada Inland Steel Products Ltd Full timeJoin Inland Steel Products as our Customer Service Representative and Revolutionize the Scrap Recycling Industry As our Customer Service Representative you will play a crucial role in ensuring a welcoming family-like environment for our customers. Your exceptional organizational skills, positive attitude and dedication to providing excellent service will be...
-
Customer Service Representative
7 days ago
Saskatoon, Canada U-Haul Full time**Customer Service Representative**: Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers...
-
Customer Service Representative
4 months ago
Saskatoon, Canada U-Haul Full time**Customer Service Representative**: Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers...
-
Customer Service Representative
1 day ago
Saskatoon, Canada U-Haul Full timeLocation: 2310 Millar Ave, Saskatoon, Saskatchewan S7K2Y4 Canada START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a supportive team...
-
Customer Service Representative
2 months ago
Saskatoon, Saskatchewan, Canada beBee Professionals Full time $25,000 - $35,000beBee Professionals in Saskatoon is seeking a Customer Service Representative to provide exceptional customer service at our food counter. Key responsibilities include taking customer orders, preparing food items, and maintaining a clean and organized workspace.Key Responsibilities:Greet customers and take their orders efficiently.Prepare food items...
-
Customer Service Representative
2 days ago
Saskatoon, Canada Fastener Warehouse Ltd. Full timeFastener Warehouse is an equal opportunity employer. The Customer Service Representative will report directly to the Sales Manager and will be responsible for all thing s related to helping our clients. Tasks will include: order entry; review of schedules/forecasts; communicating delivery times; working with other Fastener Warehouse departments to ensure on...
-
Customer Service Representative
7 months ago
Saskatoon, Canada AutoCanada Inc. Full time**Customer Service Representative - Collision Centre** **Kavia Autobody** **Saskatoon, SK** At **Kavia Autobody,** we are looking for someone who is passionate about delivering exceptional customer service and to take ownership of administrative support to our Collision Centre team. Acting as a **Full-Time** **Customer Service Representative**, you will...
-
Customer Service Representative
6 months ago
Saskatoon, Canada Techtronic Industries Canada, Inc. Full timeAt TTi, people come for the opportunity and stay for the culture! Job Description Summary **Job Description**: POSITION TITLE: Customer Service Representative REPORTS TO: Branch Manager DEPARTMENT: Milwaukee Product Service BAND LEVEL: L1 About TTI Canada TTI is a world-class leader in design, manufacturing, and marketing of power tools, outdoor power...
-
Customer Service Representative
4 weeks ago
Saskatoon, Saskatchewan, Canada 24 Hours Group Full timeThe 24 Hours Group is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for managing incoming and outgoing calls in the operations department. This is a full-time remote position with a salary of $12.00 USD per hour, plus bonuses and incentives.Our ideal candidate will have...
-
Customer Service Representative
3 weeks ago
Saskatoon, Canada U-Haul Full timeCustomer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get...
-
Customer Service Representative
7 months ago
Saskatoon, Canada Horizon Computer Solutions Full timeAs a leading IT provider in Saskatchewan, Horizon is extremely proud to deliver IT solutions, managed services, and professional services to organizations across Western Canada. Founded in 1995, Horizon currently employs over 50 full time employees with headquarters in Saskatoon and locations in Regina, Calgary, and Winnipeg. Horizon is currently seeking a...
-
Financial Service Representative
2 months ago
Saskatoon, Canada CURO Financial Technologies Corp Full timeOverview: **If you are looking for more than a job, join Cash Money to start your career!** Come and work for an organization that offers quality consumer financial products, that is focused on Customer Service, and that has a technology lending platform that is integrated across store, online, mobile, and contact center touchpoints for a best-in-class...