Customer Service Representative

6 months ago


Winnipeg, Canada Gardewine Full time

Gardewine is a Manitoba company, with terminals across Canada and a strong history that dates back to the 1950’s. Since being founded in the northern community of Flin Flon we have grown significantly by diversifying within the transportation industry. The most important aspect of our company’s operations is our dedicated people; our people will always be the source of our success and their safety and health will always come first. We are currently seeking a **_Customer Service Representative (CSR) _**to join our team.
The CSR is responsible for caring out all types of day-to-day customer service activities by ensuring timely resolution and communication with customers (internal and external) regarding a variety of customer service issues.
**Duties and Responsibilities**
- Provide superior customer service for customers regarding accounts
- Provide tracing and P.O.D. information to customers (external and internal)
- Update all external customers portals
- Answer inquiries and provide prompt communication regarding status of shipments
- Coordinate special pickup and delivery of loads or shipments
- Update system on all proof of deliveries
- Substitute for main reception
- Complete spreadsheets regarding designated customer shipments
- Manage image exception report
- Maintain all department filing (electronic and paper) file systems
- Practice and support all Safety and Health initiatives
- Other duties related to goals of warehouse

**Qualification requirements**
**_Ideally you have_** high School diploma or equivalent with good math, language and reading skills. Demonstrate strong interpersonal, customer service, organizational, attention to detail and problem solving skills. Working knowledge and experience with customer data software systems is preferred. Working knowledge of Microsoft Office program, especially excel. Proven ability to manage multiple tasks in a time sensitive environment. Transportation or logistics experience would be ideal.

**_We offer_** a work environment focused on continuous improvement supported by autonomy and empowerment with a competitive base salary; extended health benefits; life and disability insurance; retirement packages (Matched pension, RSP Options, Stock Options); and profit sharing program.

Work Location: In person



  • Winnipeg, Canada eCom Customer Care Full time

    **We are hiring full-time, permanent Customer Service Representatives (CSRs) to join our team! CSRs are responsible for delivering top notch service to clients while promoting a variety of products and services.** **CSRs are responsible to**: - Efficiently and effectively manage high customer call volumes. - Identify and address customer needs, providing...


  • Winnipeg, Canada ProWide Parcel Service Full time

    We are a local small business in a fast paced industry seeking a Customer Service Representative. In this position, you will be the main contact for customers on various requests in a timely manner and working with our operations team to ensure daily targets are met and exceeded in an efficient manner. This position requires a high level of organization,...


  • Winnipeg, Canada UW Winnipeg Full time

    UW Winnipeg is looking for a Customer Service Representative to take on the responsibility of creating and maintaining lines of communication with our customers. They will provide product and service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client. The primary objective of the Customer Service...


  • Winnipeg, Canada UW Winnipeg Full time

    UW Winnipeg is looking for a Customer Service Representative to take on the responsibility of creating and maintaining lines of communication with our customers. They will provide product and service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client. The primary objective of the Customer Service...


  • Winnipeg, Manitoba, Canada Tim Hortons Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and friendly individual to join our team as a Customer Service Representative.As a Customer Service Representative, you will be the face of Tim Hortons, providing exceptional customer service to our guests. You will be responsible for greeting and welcoming guests, taking orders and...


  • Winnipeg, Canada IntouchCX Full time

    **About IntouchCX** IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most innovative brands. **About the Job** We are...


  • Winnipeg, Canada The Jim Pattison Auto Group Full time

    The Jim Pattison Collision and Glass has a new opportunity for a Customer Service Representative to join our team! **Overview**: Reporting to the Fixed Operations Manager, you will act as the body shop's front-line customer relations and service sales representative. The Customer Service Representative's primary responsibility is to provide exceptional...


  • Winnipeg, Canada IntouchCX Full time

    **About IntouchCX** IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most innovative brands. **About the Job** We are...


  • Winnipeg, Manitoba, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a Customer Service Representative to join our team at beBee Professionals in Winnipeg. In this role, you will be responsible for taking customer orders, preparing food items, and ensuring excellent customer service at our food counter.Key Responsibilities:Taking customer orders and preparing food items according to customer...


  • Winnipeg, Canada IntouchCX Full time

    **About IntouchCX** IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most innovative brands. **About the Job** We are...


  • Winnipeg, Manitoba, Canada beBee Professionals Full time $25,000 - $35,000

    beBee Professionals in Winnipeg is looking for a highly motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and handle...


  • Winnipeg, Manitoba, Canada Telesolutions Full time

    About TelesolutionsAt Telesolutions, we are committed to providing exceptional customer service in the private sector. Our retail/wholesale establishment/distribution centre and telecommunications company cater to a wide range of customers.Job Title: Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team....


  • Winnipeg, Manitoba, Canada Macao Imperial Tea Full time

    Job Title: Customer Service RepresentativeJoin Macao Imperial Tea as a Customer Service Representative and contribute to the success of our team!About the RoleThis is an excellent opportunity for someone looking to gain experience in customer service, working with food and beverages. You will be responsible for preparing food and drinks to order, handling...


  • Winnipeg, Canada T&T Soils LTD Full time

    Job Overview: T&T Soils LTD is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our products and services. **Responsibilities**: - Assist...


  • Winnipeg, Canada Crown Auto Group Full time

    Senior Customer Service Representative Crown Autobody and Glass - 1717 Waverly Street Job type: Full Time We are a Winnipeg-based family-owned organization that believes in building relationships, integrity, and teamwork. We take pride in being one of Canada’s Best Managed Companies and one of Aon Hewitt’s Best Employers Platinum level, while...


  • Winnipeg, Canada crownautogroup Full time

    Senior Customer Service Representative Crown Autobody and Glass - 1717 Waverly Street **Job type**: Full Time We are a Winnipeg-based family-owned organization that believes in building relationships, integrity, and teamwork. We take pride in being one of Canada's Best Managed Companies and one of Aon Hewitt's Best Employers Platinum level, while providing...


  • Winnipeg, Manitoba, Canada Telesolutions Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Telesolutions.About the RoleIn this dynamic role, you will be responsible for providing exceptional customer service to our clients. This includes answering inquiries, arranging refunds and credits, maintaining records and statistics, and selling merchandise.RequirementsTo...


  • Winnipeg, Manitoba, Canada Michaels Full time

    Job OverviewA Customer Service Representative position is available at Michaels, a leading arts and crafts retailer. As a key member of our team, you will provide exceptional customer service, ensuring a positive shopping experience for all customers.


  • Winnipeg, Manitoba, Canada Esso Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Esso. In this role, you will be responsible for providing exceptional customer service to our valued clients while operating cash registers, processing payments, and maintaining a clean store environment.Key...


  • Winnipeg, Canada Congebec Inc Full time

    **Customer Service Representative** Congebec is a Canadian based supplier of multi-temperature storage, distribution and value-added services supporting the food, retail and CPG industry. Committed to food safety, Congebec is a leader in the Canadian marketplace and is ranked 15th in North America. With more than 500 employees and 45 years’ experience,...