Crew Logistics Coordinator

3 weeks ago


Toronto, Canada Porter Airlines Inc. Full time

Job Summary:
The Crew Logistics Coordinator is responsible for arranging all travel and accommodation for our Flight Crew.

Duties & Responsibilities:

- Responsible for creating and coordinating hotel, air, and ground transportation bookings required on a monthly basis; and as a result of day to day operations, schedule changes, delays, and/or cancellations
- Communicate with Crew Members and update crew schedules with complete and accurate travel information
- Actively communicate with Operational Teams to ensure travel arrangements meet safety, regulatory, efficiency, and service levels
- Proactively plan alternate arrangements to mitigate any schedule disruptions caused by last minute issues with hotel, air, or ground transportation
- Track and analyse hotel and transportation trends for scheduling and costs optimization.
- Assist with Hotel Procurement and invoice reconciliation
- Actively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operation; understand, comply and promote the Company Safety Policy
- Other Duties as assigned

Behavioural Competencies:
**Concern for Safety**: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.**Teamwork**: Working collaboratively with others to achieve organizational goals.**Passenger/Customer Service**: Providing service excellence to internal and/or external customers (passengers).**Initiative**: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.**Results Focus**: Focusing efforts on achieving high quality results consistent with the organization’s standards.**Fostering Communication**: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

Qualifications:

- Minimum 2 years of proven experience as a Crew Scheduler/Planner
- Knowledge of 705 Canadian Aviation Regulations pertaining to crewing
- Experience with Navblue NOC, Skyspeed, and knowledge of Porter’s FOAG is an asset
- Experience negotiating and working closely with hotel and transportation stakeholders is an asset
- Works well under pressure, performs and coordinates multiple tasks simultaneously
- Able to identify problems, their sources and the potential solutions while continuing to successfully conduct day-to-day operations without interruption
- Advanced computer skills and knowledge of google suite products
- Ability to work a flexible schedule, shift work and overtime if necessary
- Superior communication skills, both oral and written

Company Description:



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