Switchboard Receptionist, Silver King

**Switchboard Receptionist, Silver King**:
Reporting to the Campus Manager - Utilizing a service excellence approach, this position provides on-call switchboard, reception, and information services for all Campuses, as well as assistance to the Campus Manager and campus staff.

**Location**
- Nelson

**Department**
- College Services

**Subdepartment**
- Administration

**Employee Group**
- PPWC

**Recruitment Type**
- Internal / External

**Appointment Type**
- Temporary

**FTE**
- 100

**Hrs / Week**
- 35

**Desired Start Date**
- 28/06/2024

**End Date (if applicable)**
- 30/08/2024

**Closing Date**
- 14/06/2024

**Competition #**
- 14089

**Main Duties and Responsibilities**

Performs switchboard duties including:

- Performs switchboard duties for campus and maintains switchboard procedures manual.
- Responds to general inquiries in person and over the phone; provides alternate sources for college information.
- Provides daily backup for Finance and Continuing Education; processes tuition payments and prints SLED receipts.
- Maintains and updates telephone information.
- Books rooms using the room book system including sending out invoices and resolving booking conflicts.
- Assists the Campus Manager and all departments by providing limited word processing services.
- Maintains Campus CMS content.
- Schedules counselling and student appointments.
- Maintains and monitors the key distribution system.
- Communicates and routes custodial and maintenance requests as necessary.
- Coordinates and trouble-shoots day to day campus-related issues.
- Maintaining and monitoring bulletin boards.
- Prepares, receives, and sends courier packages.
- Is the main contact for First Aid emergencies.
- Performs other duties as required.

**Skills, Knowledge, and Abilities**
- Excellent written and verbal communications skills and ability to edit and proofread documents
- Excellent interpersonal skills; ability to work independently and as a member of a team; CMS, SLED and First Aid Level I

**Education and Experience**
- Applicants must have high school graduation, plus one-year of an Office Administration Program with word processing option
- Minimum 1-2 years related experience.

**This is a temporary, full-time (100%) leave-replacement position commencing June 28, 2024, and ending August 30, 2024, or upon the return of the incumbent. The salary is pay grade 6 - $29.86 per hour - in accordance with the Selkirk College PPWC Collective Agreement.