Switchboard Receptionist, Silver King

Reporting to the Campus Manager - Utilizing a service excellence approach, this position provides on-call switchboard, reception, and information services for all Campuses, as well as assistance to the Campus Manager and campus staff.

Main Duties and Responsibilities

Performs switchboard duties including:

Performs switchboard duties for campus and maintains switchboard procedures manual. Responds to general inquiries in person and over the phone; provides alternate sources for college information. Provides daily backup for Finance and Continuing Education; processes tuition payments and prints SLED receipts. Instructs employees with the use of phones, voicemail, fax, and photocopier functions. Maintains and updates telephone information. Books rooms using the room book system including sending out invoices and resolving booking conflicts. Assists the Campus Manager and all departments by providing limited word processing services. Maintains Campus CMS content. Schedules counselling and student appointments. Maintains and monitors the key distribution system. Communicates and routes custodial and maintenance requests as necessary. Coordinates and trouble-shoots day to day campus-related issues. Maintaining and monitoring bulletin boards. Prepares, receives, and sends courier packages. Is the main contact for First Aid emergencies. Performs other duties as required.

Skills, Knowledge, and Abilities

Keyboarding at 60 wpm; proficiency in Windows XP and Office 2007 (including Word, Excel and email), Publisher, Access, GroupWise Excellent written and verbal communications skills and ability to edit and proofread documents Excellent interpersonal skills; ability to work independently and as a member of a team; CMS, SLED and First Aid Level I

Education and Experience

Applicants must have high school graduation, plus one-year of an Office Administration Program with word processing option Minimum 1-2 years related experience.

This is a temporary, full-time (100%) leave-replacement position commencing June 28, 2024, and ending August 30, 2024, or upon the return of the incumbent. The salary is pay grade 6 - $29.86 per hour - in accordance with the Selkirk College PPWC Collective Agreement.

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