Welcome Ambassador/valet

**Job opening criteria**:
Jobs:

- DoormanPlaces:

- Tofino, CanadaConditions:

- Permanent contract
- Full Time
- Telework not accepted

**The company**:
We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996.

While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership, the spirit of our people, and the unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work environment.

**Job description**:
Join our Front Office Team as a Welcome Ambassador/Valet, where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as an AAA 4-Diamond Resort and T&L World's Best Hotel. This position will work shifts both as a Welcome Ambassador and Valet. The hourly starting wage is $18.00 for Valet and $19.00 for Welcome Ambassador.

This position is available year-round or for a seasonal term.

The Welcome Ambassador is responsible for controlling and guiding the arrival process for guests and staff at the Inn's entrances; ensuring only authorized guests and staff are on property, providing COVID-19 questionnaire to ensure wellness, and to coordinate with various areas of the hotel to ensure public area occupancies are maintained.

Valets work with our Chef Concierge, in assisting our guests and ensuring their experience at the Wickaninnish Inn is all it can be. Valets are responsible for greeting each and every guest upon arrival, operating our shuttle and introducing guests to the Guest Services Representative Team for Check-in.

Please note, some duties of this position may change due to COVID-19 operating regulations/standards.
- Financial Commitment Incentive available._

A good relationship is built upon mutual and reciprocal appreciation. We value the time and experience you bring to your work; here are some of the benefits and privileges you'll have access to alongside your experience at the Inn: Benefits at Wickaninnish Inn

**Profile description**:

- Exemplary guest service skills and a demonstrated willingness to exceed guest expectations
- Clear, effective radio communication
- Ability to work AM and PM shifts
- Ability to work outdoors, standing for long periods of time
- Sound judgement and ability to work alone
- A professional and groomed appearance is required
- Must enjoy working evenings and weekends
- Be familiar with services and activities offered in Tofino, Ucluelet and Vancouver Island
- Valid Class 5 Driver's License
- Ability to carry and transfer up to 40lbs
- Ability to drive both standard/manual and automatic vehicles
- Desire and ability to "sweat the small stuff"
- Ability to maintain all COVID-19 operating regulations/standards
- A mutual understanding of your employment duration will be determined during your interview
- As a term of employment, all team members must have a minimum of one dose of a COVID-19 vaccine, and if not fully vaccinated, be committed to receiving their second dose within 6 weeks of being hired. Proof of vaccination is required.
- Reference: 122ada33-2611-4b70-8cda-006ebaa815ba