Welcome Ambassador/valet

Job opening criteria

The company

We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996.

While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership, the spirit of our people, and the unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work environment.

Job description

Join our Front Office Team as a Welcome Ambassador/Valet, where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as a Forbes, AAA 4-Diamond Resort and T&L World's Best Hotel. This position will work shifts both as a Welcome Ambassador and Valet.

This position is available year-round or for a seasonal term.

The Welcome Ambassador is responsible for controlling and guiding the arrival process for guests and staff at the Inn's entrances; ensuring only authorized guests and staff are on property, and to coordinate with various areas of the hotel to ensure public area occupancies are maintained.

Valets work with our Chef Concierge, in assisting our guests and ensuring their experience at the Wickaninnish Inn is all it can be. Valets are responsible for greeting each and every guest upon arrival, operating our shuttle and introducing guests to the Guest Services Representative Team for Check-in.

Financial Commitment Incentive available.

A good relationship is built upon mutual and reciprocal appreciation. We value the time and experience you bring to your work; here are some of the benefits and privileges you'll have access to alongside your experience at the Inn: Benefits at Wickaninnish Inn

Profile description

Exemplary guest service skills and a demonstrated willingness to exceed guest expectations
Clear, effective radio communication
Ability to work AM and PM shifts
Ability to work outdoors, standing for long periods of time
Sound judgement and ability to work alone
A professional and groomed appearance is required
Must enjoy working evenings and weekends
Be familiar with services and activities offered in Tofino, Ucluelet and Vancouver Island
Valid Class 5 Driver's License
Ability to carry and transfer up to 40lbs
Ability to drive both standard/manual and automatic vehicles
Desire and ability to "sweat the small stuff"
A mutual understanding of your employment duration will be determined during your interview

**Salary/Wage**: $19 per hour