Case Manager, Stabilization Program

5 months ago

Kingston, Canada Addiction & Mental Health Services - KFLA Full time

_We are seeking Case Managers who are enthusiastic and passionate about opportunities to work with individuals in the community. Our Case Managers are key members of many frontline teams, including the Stabilization Program. This role contributes to the support of our clients in providing invaluable services to individuals with addiction and/or mental health concerns within the Kingston, Frontenac, Lennox and Addington (KFLA) communities._
- In addition to the fulfilling sense of giving back to the community, AMHS-KFLA also offers a competitive benefit package to permanent full-time staff which includes the following:_
- _Extended Healthcare and Dental Benefits_
- _Basic Life and AD&D Insurance, with optional added levels of coverage_
- _Dependent Life (dependents/spouse covered at no additional cost)_
- _Enrolment in the Healthcare of Ontario Pension Plan (HOOPP)_
- _Paid time off entitlements (sick time, vacation, wellness leave, family/personal leave)_
- Our Case Manager positions are members of Ontario Public Sectors Employee’s Union (OPSEU/SEFPO) Local 489 and work from various locations throughout KFLA._

**Job Summary**:
Stabilization is a program that helps clients prepare for an individualized treatment plan, while they work towards recovery goals. It is located at a local hotel. While in Stabilization, clients will attend daily group programs, and clients are assigned an individual case manager. The Stabilization program helps individuals with substance abuse issues meet their goals around substance use, while reducing the negative impacts in their lives to achieve their goals. Services and Treatments include: Daily Groups, Individual Case Manager, Recreation leisure, Individual Rooms, Skill building. The Stabilization program works within the AMHS - KFLA values and policies with a client-centred approach. Clients are supported by case managers on site 7 days a week to support client’s with increasing their independent living skills to successfully transition into independent housing. All services are provided in accordance with the mission, vision, values and established protocols of the Agency.

The Case Manager works as a member of an inter-professional team and is responsible for providing case management services to individuals with a concurrent disorder in stabilization program. The Case Manager provides effective crisis intervention, de-escalation and stabilization to individuals experiencing a mental health and/or addiction concerns. The Case Manager provides assessments, intervention, resolution, short term supportive counselling and referral to the place of choice of the individual wherever possible. The Case Manager works closely with internal AMHS programs (e.g. Addictions) and community partners to provide effective assessment and support to individual in the program. The incumbent also participates in assertive outreach, as well as community liaison and collaboration for the purpose of information sharing and program planning. All services are provided in accordance with the mission, vision, values and established protocols of the Agency.

**Minimum Qualifications**:

- University Degree in a health-related discipline.
- Three years relevant experience providing services to individuals who live with a serious mental illness and/or addictions issue, preferably in a community setting.
- Applied Suicide Intervention Skills Training (ASIST) an asset.
- Crisis Prevention Intervention Training an asset.
- Certification in First Aid and CPR an asset.
- Experience working within a case management model, preferred.
- French Language proficiency considered an asset.

**Knowledge, Skills and Abilities**:

- Demonstrated in-depth knowledge of mental health symptoms, issues, psychotropic medications and associated side effects.
- Knowledge of issues related to addictions an asset.
- Knowledge of and the ability to incorporate best practices in community support for individuals living with a serious mental illness.
- Demonstrated assessment and crisis intervention skills with broad knowledge of emergency mental health and crisis stabilization.
- Demonstrated advanced clinical reasoning and decision-making skills.
- Ability to effectively utilize community resources and supports to meet the needs of individuals.
- Ability to work under pressure within a changing environment.
- Working knowledge of the Health Care Consent Act, Mental Health Act, Personal Health Information Protection Act, and other relevant legislation.
- Excellent communication and interpersonal skills in order to effectively engage community services and individuals, increasing awareness of services.
- Well-developed problem-solving, prioritization and conflict resolution skills.
- Ability to work autonomously as well as collaboratively in a multidisciplinary team environment.
- Basic proficiency in computer skills; MS Office preferred.
- Must possess a valid Ontario Driver’s License and have regular access to a reliable veh

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