Case Manager, Intensive Case Management

4 months ago

Kingston, Canada Addiction & Mental Health Services - KFLA Full time

_We are seeking Case Managers who are enthusiastic and passionate about opportunities to work with individuals in the community. Our Case Managers are key members of many frontline teams, including Intensive Case Management, Transitional Case Management, Street Outreach, and CI Housing. This role contributes to the support of our clients in providing invaluable services to individuals with addictions and/or mental health concerns within the Kingston, Frontenac, Lennox and Addington (KFLA) communities._
- In addition to the fulfilling sense of giving back to the community, AMHS-KFLA also offers a competitive benefit package to permanent full-time staff which includes the following:_
- _Extended Healthcare and Dental Benefits_
- _Basic Life and AD&D Insurance, with optional added levels of coverage_
- _Dependent Life (dependents/spouse covered at no additional cost)_
- _Enrolment in the Healthcare of Ontario Pension Plan (HOOPP)_
- _Paid time off entitlements (sick time, vacation, wellness leave, family/personal leave)_

**Job Summary**:
**Case Manager**

The Case Manager works as a member of an inter-professional team and is responsible for providing case management services to individuals with a concurrent disorder in stabilization program. The Case Manager provides effective crisis intervention, de-escalation and stabilization to individuals experiencing a mental health and/or addiction concerns. The Case Manager provides assessments, intervention, resolution, short term supportive counselling and referral to the place of choice of the individual wherever possible. The Case Manager works closely with internal AMHS programs (e.g. Addictions) and community partners to provide effective assessment and support to individual in the program. The incumbent also participates in assertive outreach, as well as community liaison and collaboration for the purpose of information sharing and program planning. All services are provided in accordance with the mission, vision, values and established protocols of the Agency.

**Minimum Qualifications**:

- University Degree in a health-related discipline.
- Three years relevant experience providing services to individuals who live with a serious mental illness and/or addictions issue, preferably in a community setting.
- Applied Suicide Intervention Skills Training (ASIST) an asset.
- Crisis Prevention Intervention Training an asset.
- Certification in First Aid and CPR an asset.
- Experience working within a case management model, preferred.
- French Language proficiency considered an asset.

**Knowledge, Skills and Abilities**:

- Demonstrated in-depth knowledge of mental health symptoms, issues, psychotropic medications and associated side effects.
- Knowledge of issues related to addictions an asset.
- Knowledge of and the ability to incorporate best practices in community support for individuals living with a serious mental illness.
- Demonstrated assessment and crisis intervention skills with broad knowledge of emergency mental health and crisis stabilization.
- Demonstrated advanced clinical reasoning and decision-making skills.
- Ability to effectively utilize community resources and supports to meet the needs of individuals.
- Ability to work under pressure within a changing environment.
- Working knowledge of the Health Care Consent Act, Mental Health Act, Personal Health Information Protection Act, and other relevant legislation.
- Excellent communication and interpersonal skills in order to effectively engage community services and individuals, increasing awareness of services.
- Well-developed problem-solving, prioritization and conflict resolution skills.
- Ability to work autonomously as well as collaboratively in a multidisciplinary team environment.
- Basic proficiency in computer skills; MS Office preferred.
- Must possess a valid Ontario Driver’s License and have regular access to a reliable vehicle and provide proof of $2,000,000 vehicle insurance. Incumbent may be required to transport clients.
- Required to provide a satisfactory criminal reference check (CRC) with Vulnerable Sector Screening prior to hire.
- We are committed to accessible employment practices. If you require an accommodation to fully participate in the recruitment and selection process, please inform Human Resources to discuss your individual accessibility needs_

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: $29.70-$34.50 per hour

**Benefits**:

- Casual dress
- Company pension
- Employee assistance program
- Flexible schedule
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday

Supplemental pay types:

- Overtime pay

COVID-19 considerations:
Please Note: AMHS-KFLA has a vaccination policy which requires proof of all required doses of a COVID-19 vaccine approved for use in Canada or proof of medical exemption, consistent with the criter

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