Alarm Technician
6 months ago
**Responsibilities**:
- Focus on incremental Sales Opportunities during the customer install phase
- Safety conscious and able to adhere to a highly focused safety culture
- Deliver exceptional customer experience and high-quality installations
- Install and repair support for home-based security systems
- Responsible for a geographical area to complete assigned work on a daily basis
- Self-motivated and highly organized to manage workload with mínimal direction
- Be highly adaptable to constantly change technologies, methods, and procedures
- Responsible for the installation/commissioning of home-based security systems equipment
- Installation, termination, and testing of CAT6 UTP cabling
- Safely working at heights up to 25 feet - Using a ladder, scissor lift, etc.
- Ensures fall protection practices and procedures and saving techniques are in place and followed
- Understands and communicates blueprints, drawings, work orders, and diagrams in order to successfully complete jobs
**Qualifications**:
- Care about providing exceptional customer experiences, overcoming objections, and handling both favorable and unfavorable customer interactions
- Comfortable with solutions-based selling, recommending products to your customers and upselling client services and products
- Work collaboratively in a team environment and can also work with mínimal supervision
- Broad problem-solving abilities and analytical skills
- Able to maintain a high level of performance while working with time constraints in a dynamic work environment
- Normal color vision which is required to work with color-coded wiring
- Can balance a physically demanding workload, which includes standing, lifting, climbing, bending, crawling in confined spaces and working in a variety of indoor/outdoor environments
- Able to work various shifts: days, evenings, weekends, statutory holidays, to meet business needs and customer availability including out of town assignments
- Fluent in English with a clear and genuine communication style, additional languages considered beneficial
- Professional written and oral communication skills
- Natural technical aptitude, and proficient knowledge of common consumer electronic devices
- Dedicated to continuous learning with abilities to learn formally and informally in a dynamic environment
**Personal Qualities**:
- Attention to detail and accuracy
- Ability to adapt to changing priorities
- Ability to work on multiple time-sensitive projects simultaneously and effectively manage deadlines
- Strong interpersonal and communication skills and the ability to work well in a team environment
- Excellent Customer service skills
**Education, Certifications & Experience**:
- MB Alarm Installer License is a plus
- Previous experience and/or education in telecommunications
- Working at Heights certificate is mandatory
- Clean and valid Class 5 Driver's License or another provincial equivalent, a driver’s abstract will be needed
- High School diploma
- Proven record of customer service
- On-site training provided prior to being dispatched to any customer location
**Job Types**: Full-time, Contract
Schedule:
- 10 Hour Shift
- 12 Hour Shift
- 8 Hour Shift
**Experience**:
- alarm install: 2 years (preferred)
Licence:
- MB/Winnipeg Alarm installer (preferred)
**Salary**: $20.00-$29.00 per hour
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus pay
- Commission pay
- Overtime pay
- Tips
Work Location: In person
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