Business Analyst

2 days ago

Scarborough, Canada Scotiabank Full time

Requisition ID: 177114

At Scotiabank Digital Factory, the reach and opportunity of a global organization meets the passion and drive of a startup. Reinvention starts here—and it starts with you.

We believe that the pathway to success is paved with user feedback, so we’re constantly asking our customers how they want to bank. When we find an opportunity to make things people will love, we assemble teams of specialists to collaborate in Digital Factories in Canada, Chile, Mexico, Peru, and Colombia. We work fast, and we work smart. Join us to create meaningful experiences and build the bank of tomorrow for our customers around the world.

If you’d like to learn more about our Digital Banking career opportunities, explore our Communities of Practice, or hear from our leaders, check out our Technology at Scotia career page.

**Purpose**

**Accountabilities**:

- Collaborates with business partners, developers and vendors to ensure the successful delivery of projects that align with business strategies and roadmaps.
- Participate in end-to-end project delivery including creation of user stories, coordination and management of project stakeholders, root cause analysis, IST/QAT testing, steady state support model and post implementation support.
- Ability to articulate and write clear and concise documentation for complex technical problems or solutions in a business-friendly language.
- Ability to work under pressure and manage multiple tasks to meet the tight project timelines and prioritize the work efforts accordingly which may result in extended working hours during peak time to meet project deliverables.
- Work as a liaison among various business and technology teams to ensure strategic alignment for the solutions being considered/implemented.
- Collaborates with project team to influence change transformation initiatives at all levels of the organization and possesses strong project management capabilities to ensure effective and successful delivery of process efficiency solutions
- Understands the business from several points of view and aligns technology systems and processes to address critical information and automation requirements.
- A strong understanding of the SDLC process and various delivery methodologies including waterfall and agile.
- Strong problem-solving and analytical skills, communication and interpersonal skills, and the ability to focus with close attention to detail
- Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
- Champions a high performance environment and contributes to an inclusive work environment.

**Dimensions**

Including but not limited to:

- Prioritize multiple projects and completing the necessary analysis and documentation under tight project timelines Working in a cross-functional technology team
- Supporting critical customer data (onboarding, maintenance, inquiries) processes for the whole bank
- Working with multiple stakeholders and collaborating with various teams
- Keep up with the industry standards and help the bank comply with mandatory requirements
- Proficient in modern script and coding languages.

**Education / Experience**
- 2+ years of hands-on technical experience as a Business System Analyst
- Post-secondary education in Computer Science, Engineering, Information Sciences, or equivalent.
- Project management knowledge in order to work with large & complex project teams.
- Ability to adapt at working in both Agile and traditional Waterfall SDLC methodologies
- Excellent communication skills (verbal/written/presentation).

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

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