IT and Admin Support

4 weeks ago


Brantford, Canada Avenue Medical Centre Full time

**Position**:IT/ADMIN SUPPORT

**Status**: Full Time

**Department**:Admin

**Reports to**: IT and Facilities Manager

**Date Issued**:2013-04-30

**Rev#**:0

**Date Revised**:2023-02-13

**Hours of Work**:

- Monday to Thursday 8:00 a.m. - 4:00 p.m.
- Friday 8:00 a.m. - 12:00 p.m.
- Occasionally required to work other hours.

**Qualifications**:

- Experienced IT help desk support
- Strong computer literacy and aptitude

**Competencies**:

- Flexible, with the ability to work in a fast paced & changing environment
- Excellent organizational skills & time-management skills
- Decisive and able to prioritize
- Proficient at multi-tasking
- Must be able to work independently and as part of a team, with excellent interpersonal skills
- Self motivated
- Strong communication skills (oral & written)
- Intermediate or strong computer skills for use with electronic medical records
- Able to maintain confidentiality
- Professional demeanor & appearance

**Job Summary**:

- Performs a variety of tasks to support the clinic including IT Help Desk Support, maintaining stock and supplies, and various clerical tasks including but not limited to the following:

- Respond to IT Help Desk calls for peripherals - eg. printers, faxes, pcs
- Change server back-up tapes daily
- Working knowledge to cover for manager for all systems operations
- Participate in on call support for security company and IT support calls from physicians
- Participate in software upgrades and implementations
- Assist in maintenance of patient TV messages
- Maintain the tracking and reporting in Excel
- Cold chain management - monitoring temperature charts of fridges
- Coordinate Sharps Services
- Maintain kitchen supplies - eg. milk, cream, sugar, tea and hot chocolate
- Check and organize medical cupboards, discarding expired samples
- Facilities maintenance, light duty repairs and maintenance in facility
- Other duties and projects as assigned

**Salary**: $19.50-$21.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care

Schedule:

- Monday to Friday
- On call

Ability to commute/relocate:

- Brantford, ON: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Application deadline: 2023-02-22



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