Clinic Experience Associate

6 months ago

Ancaster, Canada CBI Health Full time

**Clinic Experience Associate - Ancaster, ON**:
**About Rehabilitation Services**

CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We provide rehabilitation services through our community-based healthcare team consisting of Physiotherapists, Kinesiologists, Occupational Therapists, Psychologists, Counseling Therapists, Massage Therapists, Consulting Physicians and a Professional Support Staff, that all care for our clients. We offer a wide variety of evidence-based rehabilitation services from acute musculoskeletal and neurological injuries, chronic/persistent pain conditions, chronic health conditions, acute/chronic concussion, and mental health conditions, helping our clients regain mobility and enjoy a better quality of life. Our services focus on the individual, meaning we design our treatment plans around unique needs and goals, adhering to best practices and consistently delivering the highest standards of quality care for the best possible outcomes for our clients.

**About this opportunity**

The Clinic Experience Associate is the first team member a client meets when coming into a CBI Health clinic; first impressions are important and we are looking for the right person to ensure all clients come into our clinics feeling welcome, supported, and heard. This will be achieved by creating a warm and inviting clinic environment, supporting clients with questions, and anticipating challenges with a solutions-focused approach. You will also play a key role in assisting with client scheduling, as well as other administrative duties, and ensuring effective operational flow within the clinic for both clients and colleagues.

Overall, the Clinic Experience Associate contributes to the success of the clinic by ensuring that the overall experience for those who interact with us exceeds expectations. This is accomplished by providing a personalized client experience, ensuring full and effective schedules, and offering excellent administrative support.

A Clinic Experience Associate’s passion for making a difference for others shows in what they do and how they do it. They respect and value everyone, do what they say they will do, work with the team to support one another, and are committed to learning, improving and growing.

**Take an inside look at what you’ll do each day**
- Create a welcoming environment for clients, guests, team members and stakeholders
- Solve problems, anticipate challenges, barriers or areas of friction - mitigate or solve before they occur whenever possible and always as soon/quickly as possible
- Provide personalized interactions with clients, actively seek to understand what matters most to clients and communicating to the team so everyone is aware
- Schedule private/acute clients effectively based on the client’s Care Plan as set out by their clinician(s)
- Schedule to maximize opportunity for client access to care (including access to online booking)
- Educate and support the client in engaging with digital tools and resources such as the Client Portal and online booking
- Maintain confidentiality of client records and personal and personal health information at all times
- Facilitate effective flow within the clinic

**What you need to be successful**
- A natural ability to connect with people and build strong relationships
- Demonstrated ability to identify problems/potential problems quickly coupled with strong problem solving skills
- Be Pro-active and Results-oriented
- Strong written and verbal communication skills
- Ability to switch between tasks quickly and with ease
- Excellent time management and organizational skills with attention to detail
- Excellent listening and observational skills
- Strong customer service skills
- Ability to work independently and as part of a cohesive team

**Who you are**

You are an outgoing and energetic people person. When someone approaches your area, you instinctually smile, say hello, and welcome them. You can instantly build rapport and trust with people, just by being your authentic self. You are a naturally empathetic person and enjoy making people feel comfortable, heard, and taken care of. You thrive in a fast-moving environment, love to problem solve, and to make things better for anyone you encounter.

If this sounds like you, we would love to speak with you and share our story and passion for helping others with you.

**What CBI Health offers you**
- Continuous learning and skills development, including growth and leadership opportunities
- Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits
- Flexible hours, which allow work-life balance and focus on quality of life

**About Us**

**CBI Health is** **Canada’s leading community healthcare provider**, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our cl

  • Clinic Experience Associate

    3 months ago

    Ancaster, Canada CBI Health Full time

    **Clinic Experience Associate - Ancaster/Hamilton, ON** **This is a part time position split between our Ancaster and Hamilton Upper James clinics.** **About Rehabilitation Services** CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We provide rehabilitation services through...

  • Associate Dvm

    6 months ago

    Ancaster, Canada Ethos Veterinary Health Full time

    Join Our Passionate Team at Village Cat Clinic! Are you a devoted feline enthusiast with a passion for delivering exceptional care to our beloved, whiskered companions? Village Cat Clinic, nestled in the heart of Ancaster, Ontario, is thrilled to invite a skilled Associate DVM to join our dedicated team. Why Choose Village Cat Clinic? At Village Cat...

  • Associate Dvm

    7 months ago

    Ancaster, Canada National Veterinary Associates Full time

    **Job Description**: - Find a rewarding veterinary career with Beattie Pet Hospital in Ancaster! We are seeking an Associate Veterinarian to join our compassionate, multi-vet clinic family. If you’re looking for a team-centered, collaborative environment, we are the clinic for you! Our team enjoys working together, sharing diverse caseloads, and having...

  • Associate Dvm

    7 months ago

    Ancaster, Canada Ethos Veterinary Health Full time

    Find a rewarding veterinary career with Beattie Pet Hospital in Ancaster! We are seeking an Associate Veterinarian to join our compassionate, multi-vet clinic family. If you’re looking for a team-centered, collaborative environment, we are the clinic for you! Our team enjoys working together, sharing diverse caseloads, and having fun along the way.- Our...

  • Chief of Laboratory Medicine

    5 months ago

    Ancaster, Canada Ancaster Endoscopy Clinic Full time

    Education: Bachelor's degree - Experience: 5 years or more **Work setting**: - Medical clinic - Hospital/medical facility or clinic - Medical laboratory **Budgetary responsibility**: - $100,001 - $500,000 **Tasks**: - Assign health care workers to specific projects and programs - Coordinate the delivery of health care services within the department -...

  • Customer Experience Associate

    6 months ago

    Ancaster, Canada TD Bank Full time

    Work Location: Ancaster, Ontario, Canada Hours: 25 Line of Business: Personal & Commercial Banking Pay Details: **Job Description**: KEY ACCOUNTABILITIES CUSTOMER - Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice -...

  • Operations Support at Therapeutic Clinic

    19 minutes ago

    Ancaster, Canada NowWhat? Supports Full time

    **Operations Support at NowWhat**: 24Hrs + per week - Flexible days and work hours, to be negotiated $20-22.50/hr to start, depending on experience, skills & competence Starting mid January 2025 **About NowWhat Supports**: NowWhat is a flexible, supportive, and joyful working environment, in a beautiful clinic and a lovely community in downtown Ancaster. We...

  • Veterinary Receptionist

    6 months ago

    Ancaster, Canada Wilson Street Veterinary Clinic Full time

    Who we are: Wilson Street Veterinary Clinic is looking for 2 outstanding Veterinary Receptionists to cover 2 maternity leaves and likely leading to permanent employment! Are you looking for a change? A practice that prides itself on providing outstanding patient care and exceptional client service? Do you enjoy a work-life balance that includes predictable...

  • Customer Experience Front End Assistant Manager

    5 months ago

    Ancaster, Canada Walmart Canada Full time

    **Position Summary... **:To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales. **What you'll do...**: 1. As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management...

  • Medical Aesthetician

    5 months ago

    Ancaster, Canada Rejuvenate Cosmetic Clinic and Spa Full time

    **Full-time/Part-time Medical Aesthetician Position at Ancaster and Brantford Locations** **Rejuvenate Cosmetic Clinic and Spa** **The Role**: **Job Type / Category** **The Accountabilities**: - Perform all medical aesthetic services in a professional and safe manner - Coordinate with other staff to ensure exceptional delivery of service - Support the...

  • Sales Associate

    5 months ago

    Ancaster, Canada The UPS Store Full time

    We are seeking a Sales Associate to become an integral part of our team in The UPS Store in Ancaster. We are a high-traffic location run by the owner and a small team. By this job post, we're looking primarily for people who live around Ancaster. The schedule could be 37-40 hours per week and must be available to work Saturdays. Tired of being covered in...

  • Sales Associate

    6 months ago

    Ancaster, Canada The UPS Store Full time

    We are seeking a Sales Associate to become an integral part of our team in The UPS Store in Ancaster. We are a high-traffic location run by the owner and a small team. By this job post, we're looking primarily for people who live around Ancaster. The schedule could be 37-40 hours per week and must be available to work Saturdays. Tired of being covered in...

  • Customer Service Associate

    5 months ago

    Ancaster, Canada Value Village Full time

    **Job Title: Customer Service Associate** **Who we are**: - Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. _ **Summary & Positions**: At Savers / Value Village our Customer Service Associates create an awesome experience for our...

  • Merchandise Processing Associate

    6 months ago

    Ancaster, Canada Value Village Full time

    **Job Title: Merchandise Processing Associate** **Who we are**: - Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. _ **Summary & Positions**: At Savers / Value Village our Merchandise Processing Associates create an awesome...

  • Food Service Associate

    1 month ago

    Ancaster, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a skilled Food Service Associate to take customer orders, prepare food items, and provide excellent customer service at our food counter.Key Responsibilities:Efficiently take customer orders and prepare food items according to customer preferences.Maintain a clean and organized food counter, restock supplies, and handle cash and card payments...

  • Sales Floor Associate

    6 months ago

    Ancaster, Canada Value Village Full time

    **Job Title: Sales Floor Associate** **Who we are**: - Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. _ **Summary & Positions**: At Savers / Value Village our Sales Floor Associates create an awesome experience for our...

  • Associate Dean of Arts

    2 months ago

    Ancaster, Canada Redeemer University College Full time

    Associate Dean of Arts- faculty Full-time - Open until October 31, 2024 or until filled - Starts: June 1, 2025**The Position**: Reporting to the Vice President, Academic, the Associate Dean of Arts provides leadership for Redeemer’s arts programs by overseeing and supporting program development, curriculum, and faculty recruitment and development. The...

  • Customer Service Associate

    1 month ago

    Ancaster, Ontario, Canada beBee Professionals Full time $45,000 - $65,000

    At beBee Professionals, we are looking for a talented Customer Service Associate to join our team in Ancaster. In this role, you will be responsible for providing top-notch customer service, maintaining a clean and organized store environment, and collaborating with colleagues to achieve sales targets. The ideal candidate will have excellent communication...

  • Certified Reflexologist

    5 months ago

    Ancaster, Canada Massage Addict ANCASTER Full time

    **Massage Addict is Canada’s first and largest membership-based network of health and wellness clinics. Join our team and be part of a movement that’s helping to improve the health of Canadians through four therapeutic services: Massage Therapy, Chiropractic Care, Acupuncture and Reflexology.** **How we support our Reflexologists**: Our team provides...

  • Production Associate

    5 months ago

    Ancaster, Canada Stackpole International Full time

    As a member of the Production team, the Production Associate reports to the Production Supervisors. The Production Associate must work in a safe and efficient manner and comply with Stackpole’s Health & Safety Policies and Procedures and Quality Systems. Must become knowledgeable, proficient and work with SPS, 5S, and CI activities. **ESSENTIAL DUTIES AND...