Furniture Sales Coordinator

6 days ago

Dartmouth, Canada Office Interiors Full time

**Furniture Sales Coordinator - Dartmouth**

Office Interiors is a Maritime-based company that operates on a clear set of values showing our commitment to our People, our Customers, our Environment, our Communities, Results and Integrity.

As a Furniture Sales Coordinator, you would share **Office Interiors’ vision to **_“Inspire _**_People to Love the Way They Work,_**” and mission **_“to Help Customers Create Productive Work Environments.”_** Your role will support all aspects of the furniture sales process, while providing the best possible customer experience as we help our customers to be more productive and efficient at work through our offering of innovative products and services. Our products increase collaboration, accommodate new work styles and even help attract and retain employees.

If you have a positive, “can-do” attitude, are self-motivated and want to work in an environment where you can take ownership for your individual results, this is the place and role for you. You will have support through our experienced Sales and Installation teams as well as our dedicated manufacturer representatives.

**This position has a heavy focus on relationship building and organizational skills.** You thrive on going above and beyond for your customer, are passionate about contributing to your community and developing long-term mutually beneficial working relationships.

**About you**:

- You fit with Office Interiors' six Core Values (our People, our Customers, our Environment, our Communities, Results and Integrity)
- You are engaged in the community; community involvement is expected of every member of our team
- You have excellent customer service and professional communication skills (written and verbal) and enjoy building relationships
- You are organized, detail-oriented, and have solid time management skills
- You are technologically savvy with MS Office (O365), experience with E-Automate and Project Spec would be an asset
- You can multitask efficiently, prioritize tasks and work independently sometimes under time pressures

***

**What you will be doing**:

- Working closely and pro-actively with the furniture sales team to ensure all furniture orders are input in a timely and accurate manner
- Monitoring and maintaining open furniture order statuses with up-to-date information
- Responding to customer requests and questions regarding service, products, and account information
- Collaborating with the sales team to respond to any customer concerns
- Working with Sales and Operations to ensure furniture orders are scheduled for installation to meet customer expectations and all invoicing and purchase orders are processed in a timely and accurate manner
- Entering warranty and deficiency information for all orders
- Tracking inbound deficiency and warranty claims

**Your qualifications**:

- High School Diploma, and some Post-Secondary education in a relevant field or equivalent experience
- A minimum of one year of experience in customer service.

**Wh**at We Offer**:

- Competitive compensation
- Comprehensive benefits package
- Company RSP match plan
- Bonus program
- Three weeks' paid vacation
- Wellness program
- Employee and family assistance program
- Reimbursement of professional subscriptions and job-related training
- Internal development programs
- Employee discounts
- An amazing team and company that lives its core values of our people, customers, community, environment, integrity, and results.
- A beautiful office environment in our brand-new state-of-the-art building, including a roof-top patio with harbour view and free parking

**Contact Information**:
Kelly Bruce

Director of People and Culture
Office Interiors
2 Ralston Avenue

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