Team Lead

4 weeks ago

Edmonton, Canada E4C Full time

Employment Type
- Full-time
- Job Location
- Edmonton
- Salary and Benefits

Competitive Salary
Robust Benefits Package
RRSP Matching
3 Weeks Paid Vacation
Paid Sick Time
Professional Development Opportunities
Employee Family Assistance Program (EFAP)
- Date posted- February 15, 2024- Closing Date- February 29, 2024- Background Check Process & Requirements

Prior to successful employment with e4c, applicants are required to submit a Police Information Check with Vulnerable Sector Check and Intervention Record Check (IRC).

IRC Intervention Check Form_

**The Rapid Re-Housing Team Lead directly influences the work of the Follow up Support Workers and Housing Outreach Workers. The Team Lead is responsible for the service delivery and evaluation of the Rapid Re-Housing Management program. This role provides coaching and supervision of RRH staff and person served case management. This role works hand in hand with the Director of Housing to ensure the successful operation of the RRH Team using Housing First Principles.**

What you bring to the team:

- You bring 4+ years of direct experience working with marginalized, high-risk, and vulnerable people.
- You possess post-secondary education in social work, or related human services field.
- You have progressive leadership experience and an understanding of how to motivate and support front-line staff.
- You have knowledge and experience working with Housing First standards of practice.
- You bring a broad knowledge base on issues of homelessness, harm reduction, sexual exploitation, mental health, addictions, trauma and abuse, Indigenous awareness, and cultural and gender diversity.
- You are able to direct individuals to different community resources relating to physical health, mental health, addiction, child and family support, legal supports, cultural supports, income support, and housing options.
- Ability to maintain accurate records and report on outcome-based programs.
- You have the ability to travel to different locations and transport persons served as required using a personal vehicle.

Important work you will do at e4c:

- Support RRH programming through training, consultation, supervision and collaboration.
- Consult and support in day-to-day case management.
- Review incoming referrals and assign to Follow-Up Support and Housing Outreach Worker caseloads.
- Ensure the successful transfer of housing referrals from outside agencies housing teams.
- Coordinate access to safe and appropriate housing for persons served.
- Provide landlord relation support with team members and persons served.
- Develop and maintain positive relationships with stakeholders, service providers, community agencies and landlords.
- Ensure RRH compliance, accuracy, completeness and confidentiality of person served information.
- Provide guidance in exceptional costs and critical incidents.
- Work with the Director of Housing to build strong teams by participating in the hiring, training, coaching and supporting of staff professional development.
- Research community resources and government supports.
- Attend community meetings, including Homeward Trust and Agency Leader meetings.
- Complete timesheets, debit reconciliations and cheque requisitions as required.
- Complete agency and program reports as required.

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