Beauty Advisor

6 months ago

Scarborough, Canada Cloré Beauty Supply Full time

**Get to Know Us**

Cloré Beauty Supply is a chain of retail beauty supply stores that was established in 2012, with nine retail locations across Canada.

Cloré Beauty Supply is not only Canada’s premier retailer of hair extensions, hair care products, skin care products and related accessories; at Cloré, we support each other so that we can build an inclusive community We believe having our main focus on our employees’ happiness, our community, and business growth brings us on the path towards elevating our country at large.

Our motto is to “Inspire Beauty”, which we believe comes from within. When we find fulfillment within, our beauty will be demonstrated to the rest of the world and inspire people to do the same. Our teams are filled with people who are Caring, Driven, have a Growth Mindset, and display Integrity. If this sounds like you, we welcome you to start a career at Cloré.

**Position Overview**

The Beauty Advisor is responsible for all aspects of the customer service activities in compliance with company standards while maintaining Cloré’s brand image.

The main goal of Beauty Advisors is to maintain a functional yet welcoming store environment, through exceptional courteous customer service and store appearance. A Beauty Advisor must work to attain department specific knowledge of the products carried at Cloré as well as their unique features in order to promote customer loyalty and satisfaction. The duty of Beauty Advisors is to provide exceptional customer service with a professional image and service on a day-to-day basis.

**Responsibilities**

**Store Operations**
- Optimize store sales and increase profitability by monitoring and communicating with inventory specialists for low stock or popular items
- Monitor sales floor for loss prevention issues and report to management right away
- Take responsibilities and be dependable with your working schedules to ensure an optimal
- workflow and efficiencies
- Be proactive in maintaining a clean and safe working environment,
- Tour the sales floors regularly and assist Inventory Specialists with merchandising
- Thoroughly understand store policies and procedures

**Staff Relations**
- Follow management practices of your supervisor and senior beauty advisors
- Work closely with co-workers to support a good team environment
- Provide feedback to the management about coworker performance on a regular basis

**Customer Service**
- Deliver and maintain the Cloré’s standard of courteous customer service and professionalism
- Understand and identify specific customer needs and answer questions professionally, and also be able to offer practical advice
- Keep up to date and promote special promotions, displays and events (eg. Seasonal sales and in store promotions)

**Product Knowledge**
- Assisting customers through suggesting solutions to hair and beauty needs
- Educating self and staying up to date on the latest hair and beauty trends
- Give feedback to staff and customers of personal experiences of product usage
- Submit product reviews as requested in a timely manner

If you possess the skills of being a clear communicator, strong team player, high dependability, always taking initiative in the workplace, high interpersonal skills, and strong organizational skills, this position is for you

**Additional Information**

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $17.38 per hour

Schedule:

- 8 hour shift
- Day shift
- Weekends as needed

**Experience**:

- beauty: 1 year (preferred)
- retail: 1 year (preferred)

Work Location: In person

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