Visual Merchandising Manager

6 months ago


Montréal, Canada COS Full time

As a Visual Merchandising Manager with COS, you will be responsible for overseeing the creation of an elevated customer journey throughout the store. In this role, you lead a team of Visual Merchandisers and work under the guidance of the Store Manager to plan all visual merchandising activities to maximize indirect customer service and selling performance. By collaborating across the Store Team, you create a genuine, personalized, inspiring, and friendly shopping experience.

**Key responsibilities**
- Offering customers, a high level of service, through styling advice, product knowledge and store experience
- Analyse selling information and take responsibility for the visual direction of the store
- Installing window displays
- Creating inspiring outfits and styling mannequins
- Merchandising stock on the shop floor
- Support the sales staff with store operations
- Set the visual merchandising standard for the store and train other managers and staff
- Being a COS brand ambassador and providing the best experience for our customers.

**Qualifications**
To be successful in the role a Visual Merchandising Manager, we believe you are a team player with a proactive and helpful approach, fostering collaboration and collective success. You have a positive mindset, where you are flexible and able to adjust to changing circumstances and customer needs. We also believe you can take initiative independently, quickly and effectively address business needs. In addition, you are communicative and socially confident, fostering a positive interaction with colleagues and customers.

**What you need to Succeed**:

- Approximately 1 year experience as a visual merchandiser or visual assistant
- Good communication skills
- Customer-focused & Good commercial abilities.
- Self-motivated, adaptable & positive
- A genuine interest in others
- Open to learn about and sell our products.
- Excellent planning and organizational skills
- Creative mindset & interest in keeping updated with the latest trends, and competitors.
- Ability to work a flexible schedule including early mornings, weekends, and evenings when

**Additional Information**
This is a Full-time position offering 40 hours a week.

**Benefits**:
We offer all our employee's attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.

In addition to this Canada based colleagues also receive:

- 25% Staff Discount
- Clothing Allowance
- Medical, Vision and Dental Coverage
- Employee Assistance Program
- Vacation, Wellness, Holiday, and Parental Pay
- Health, and Dependent Care FSA.
- Plus, additional Voluntary Benefits.

**Inclusion & Diversity**

**COS **is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

**Company Description**
COS offers a wardrobe of ready-to-wear and accessories for a life well dressed. Rooted in luxury design and compelling fashion movements, the collection plays meticulous attention to sustainable craftsmanship, quality and a superior colour palette that transcends time. The creative soul of the brand is visualised through original storytelling, seasonal runway shows and contemporary culture to create an experience beyond the expected. Learn more about COS here.


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