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Shawenjeagamik Outreach Support Worker

1 month ago

Ottawa, Canada Odawa Native Friendship Centre Full time

**JOB SUMMARY**

We are looking for an Outreach Support Worker, operating at our Shawenjeagamik Centre.

The Outreach Support Worker works as a mobile team member and is responsible for the safe operation of the Bannock Bus Outreach van while providing services to the Indigenous homeless or at risk of homelessness. Ensuring their basic needs are being met while encouraging and assisting them in moving towards the initial steps of securing housing.

Ensure that the van and outreach equipment are sanitized regularly and ensure all health and safety protocols are adhered to, as well as overall cleanliness.

**REQUIREMENTS**

1) Must have previous experience providing transportation in a client setting

2) Must have excellent interpersonal skills

3) Must possess a valid driver’s license, in their province of residence, and provide a Drivers Abstract

4) Must be able to meet deadlines in a timely manner

5) Must have or be willing to complete a Vulnerable Sector scan check

7) Health check

8) First Aid and CPR plus Defibrillator training

9) Level C Food Safety Training

10) Naloxone Training

**RESPONSIBILITIES**

1) Knowledge of homelessness issues

2) Safe operation of Bannock Bus Outreach Van

3) Provide food, clothing & hygiene supplies to the Indigenous homeless

4) Be non-judgmental and respectful at all times

5) Provide daily transportation as needed

6) Capture and log outreach data

7) Enter data into the quarterly outreach report

8) Schedule all regular maintenance for vehicles

9) Inspect vehicles for potential hazards and damage prior to each trip

10) Keep the vehicle neat and free of personal belongings

11) Assist with other duties at 510 Rideau when necessary

12) Maintain mileage records and maintain vehicle files

13) Use of COVID-19 safety precautions and practices

14) Ability to handle high levels of stress

15) Intervene as required to de-escalate conflicts and crises by helping to resolve disputes in a calm, solution-focused way

16) Work as a team member

17) Follow all health and safety regulations.

**WORK ENVIRONMENT**

1) Flexibility and adaptability are necessary in our fast-paced organization.

2) Work flexible business hours with some overtime when required.

3) Evening and weekend work when necessary.

4) Occasional work-related travel within Canada.

5) As this position involves working with the public, you must be double vaccinated.

6) The Outreach Support Worker will spend the most time working on the outreach van, and partial time in a busy, open office environment, can be occasionally noisy, and will need excellent organizational, time and stress management skills to complete the required tasks

The Odawa Native Friendship Centre is committed to accommodating people with disabilities. If you require accommodation, we will work with you to meet your needs. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Pay: $22.00 per hour

Expected hours: 35 - 40 per week

**Benefits**:

- Casual dress
- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- On-site gym
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Overtime

Licence/Certification:

- Driving Licence (required)

Work Location: In person