Sales Representative

Req Id: 411019

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.

If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.

Bell’s forward-thinking Customer Operations team is creating the ultimate service experience for our residential, wireless and small business consumers. We lead strategic development and execution of day-to-day operations, develop tools and processes to drive service enhancements, manage customer loyalty and retention, and leverage big data and artificial intelligence to create intellectual property.

**Name and description of the hiring department**:
**Job Duties / Accountabilities**:

- Promote regular client interactions while proactively engaging short and long term sales and retention discussions with client
- Achieves assigned revenue target by developing new and repeat client business from within an assigned client base
- Able to implement inbound/outbound sales and retention strategies to cover customer base and meet revenue targets
- Ability to successfully partner and network with internal and external partners to provide advanced customer solutions
- Ability to balance and meet individual, franchise, and team targets
- Develops, modifies and implements individual sales and retention strategy to meet assigned revenue target
- Manage a verticalized account base - retain, re-invest and grow Service and Product revenues
- Prepare, present and update business plans several times per year
- Liason with back office support groups to execute top quality customer experience
- Ability to issue contracts and maintain high level quality /accuracy rate

**Essential Qualifications / Competencies**:

- Strong sales skills
- Ability to create excellent relationships with customers over the phone and in person
- Strong organization, planning and time management and follow-up skills are critical - ability to work in both queue and non-queue environment during day
- Excellent verbal / written communications skills to clearly expose solutions to our business customers
- Active listening and attentive to client’s needs
- Funnel Management Skills - forecast / analyze sales and revenue trends - Account Management experience
- Knowledge and understanding of complex portfolio (for example; Bell mobility solution, Bell Total Connect, Internet, etc.)
- Bilingualism required: Maintaining professional relationships with French & English speaking stakeholders across Canada is critical to this position

**Preferred Qualifications / Competencies**:

- Experience and demonstrated success within a sales environment
- GED or equivalent of post high school diploma as a minimum (University degree preferred)
- Business products / market knowledge related to telecommunications
- Knowledge of IP concepts and components of the IP network
- Previous account management experience

EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

**Additional Information**:
**Position Type**:Union
**Job Status**:Regular - Full Time
**Job Location**:1 Alexander-Graham-Bell, Verdun (Quebec)
**Flexible work profile**:Mobile
**Application Deadline**:05/12/2023

Created: Canada, QC, Verdun

**Bell, one of **Canada's Top 100 Employers.