IT Support Analyst

2 months ago

Aurora, Canada Environmental 360 Solutions Full time

**IT Support Analyst**

**Position Summary**:
As an IT Support Analyst, your primary responsibility is to provide technical assistance and support to end-users within the organization. You will be tasked with troubleshooting hardware and software issues, ensuring the smooth operation of IT systems, and assisting employees with IT-related problems. Additionally, you will play a crucial role in maintaining and improving the overall IT infrastructure.

**Position Responsibilities**
- Respond promptly to user inquiries, assess and troubleshoot technical issues, day to day inquiries
- Provide assistance 2nd level tickets and support for hardware, software, and network-related problems.
- Offer guidance to users on the effective use of technology resources.
- Diagnose and resolve hardware and software issues on desktops, laptops, and other devices.
- Investigate and troubleshoot network connectivity problems.
- Collaborate with other IT teams for complex issue resolution.
- Set up and deploy new computer systems and hardware.
- Ensure compatibility and integration of new technologies with existing systems.
- Perform routine maintenance tasks to ensure the optimal performance of IT systems.
- Monitor system performance, troubleshoot issues, and implement solutions.
- Execute backup and recovery procedures to safeguard data.
- Maintain accurate records of IT support activities, including service requests and resolutions.
- Maintain hardware inventory.
- Create and update documentation for IT processes, procedures, and configurations.
- Implement and enforce security measures to protect systems and data.
- Stay informed about cybersecurity threats and assist in implementing security best practices.
- Ensure compliance with IT policies and regulations.
- Conduct training sessions for end-users on IT tools and best practices.
- Share knowledge and expertise with colleagues to enhance the overall skill set of the IT team.

**Qualifications and requirements**
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- 1-3 experience as an IT Support Analyst or in a similar role.
- Driver's license and access to a vehicle.
- Availability to travel different locations within Alberta.
- A+ Certificate is an asset
- Active directory, Office 365, MDM, Microsoft Certification and Trend Micro experience
- Strong knowledge of hardware, software, and networking technologies.
- Excellent troubleshooting and problem-solving skills.
- Customer-oriented with good communication skills.
- Ability to work independently and collaboratively within a team.
- Certifications such as CompTIA A+, Microsoft Certified IT Professional (MCITP), or equivalent are a plus.

**What We Offer**
- Supportive and collaborative work environment.
- Attractive benefits package, including RRSP/DPSP contributions.
- Room for advancement.
- Company sponsored benefits.
- The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified._

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Aurora, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- IT support: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

  • Support Analyst, Finance Systems

    5 months ago

    Aurora, Canada Magna Full time

    Group DescriptionAt Magna, we create technology that disrupts the industry and solves big problems for consumers, our customers, and the world around us. We’re the only mobility technology company and supplier with complete expertise across the entire vehicle. We are committed to quality and continuous improvement because our products impact millions of...

  • Support Analyst, Finance Systems

    5 months ago

    Aurora, Canada Magna International Inc. Full time

    **Group Description** At Magna, we create technology that disrupts the industry and solves big problems for consumers, our customers, and the world around us. We’re the only mobility technology company and supplier with complete expertise across the entire vehicle. We are committed to quality and continuous improvement because our products impact...

  • Financial Analyst

    1 month ago

    Aurora, Ontario, Canada Render & Partners LLP Full time

    Job Title: Financial AnalystWe are seeking a highly skilled Financial Analyst to join our team at Render & Partners LLP. As a Financial Analyst, you will be responsible for analyzing financial data, preparing financial reports, and providing insights to support business decisions.Key Responsibilities:Plan, set up, and administer accounting systemsAnalyze...

  • Financial Analyst

    1 month ago

    Aurora, Ontario, Canada Render & Partners LLP Full time

    Job Title: Financial AnalystWe are seeking a highly skilled Financial Analyst to join our team at Render & Partners LLP. As a Financial Analyst, you will be responsible for analyzing financial data, preparing financial reports, and providing insights to support business decisions.Key Responsibilities:Plan, set up, and administer accounting systemsAnalyze...

  • Database Analyst

    1 month ago

    Aurora, Ontario, Canada Goldenhome Cabinetry Eastern Canada Inc. Full time

    Job Title: Database AnalystWe are seeking a skilled Database Analyst to join our team at Goldenhome Cabinetry Eastern Canada Inc. The successful candidate will be responsible for designing and developing databases, operating database management systems, and analyzing data to inform business decisions.Key Responsibilities:Design and develop databases to meet...

  • Database Analyst

    1 month ago

    Aurora, Ontario, Canada Goldenhome Cabinetry Eastern Canada Inc. Full time

    Job Title: Database AnalystWe are seeking a skilled Database Analyst to join our team at Goldenhome Cabinetry Eastern Canada Inc. The successful candidate will be responsible for designing and developing databases, operating database management systems, and analyzing data to inform business decisions.Key Responsibilities:Design and develop databases to meet...

  • Database Analyst

    4 weeks ago

    Aurora, Ontario, Canada Goldenhome Cabinetry Eastern Canada Inc. Full time

    Job Title: Database AnalystWe are seeking a skilled Database Analyst to join our team at Goldenhome Cabinetry Eastern Canada Inc. The successful candidate will be responsible for designing and developing databases, operating database management systems, and analyzing data to inform business decisions.Key Responsibilities:Design and develop databases to meet...

  • Database Analyst

    3 weeks ago

    Aurora, Ontario, Canada Goldenhome Cabinetry Eastern Canada Inc. Full time

    Job Title: Database AnalystWe are seeking a skilled Database Analyst to join our team at Goldenhome Cabinetry Eastern Canada Inc. The successful candidate will be responsible for designing and developing databases, operating database management systems, and analyzing data to inform business decisions.Key Responsibilities:Design and develop databases to meet...

  • Financial Analyst

    5 months ago

    Aurora, Canada Bulk Barn Full time

    ABOUT THE ROLE The Financial Analyst will provide fact-based recommendations to assist in the continuous improvement of the Merchandising Department. Through strong analytical support, innovative recommendations and insights, the Financial Analyst will have a direct impact on maximizing Corporate and Store sales. **Responsibilities**: Project/Task...

  • Database Analyst

    1 month ago

    Aurora, Ontario, Canada Goldenhome Cabinetry Eastern Canada Inc. Full time

    Job Title: Database AnalystWe are seeking a skilled Database Analyst to join our team at Goldenhome Cabinetry Eastern Canada Inc. The successful candidate will be responsible for designing and developing databases, operating database management systems, and analyzing data to inform business decisions.Key Responsibilities:Design and develop databases to meet...

  • Database Analyst

    1 month ago

    Aurora, Ontario, Canada Goldenhome Cabinetry Eastern Canada Inc. Full time

    Job Title: Database AnalystWe are seeking a skilled Database Analyst to join our team at Goldenhome Cabinetry Eastern Canada Inc. The successful candidate will be responsible for designing and developing databases, operating database management systems, and analyzing data to inform business decisions.Key Responsibilities:Design and develop databases to meet...

  • Marketing Analyst

    5 months ago

    Aurora, Canada Bulk Barn Full time

    ABOUT THE ROLE The Marketing Analyst will provide data driven recommendations to assist in the continuous improvement of marketing promotions through the various platforms used by the Marketing department. Through strong analytical support, innovative recommendations and insights, the Marketing Analyst will have a direct impact on maximizing store sales...

  • Risk Management Analyst

    1 month ago

    Aurora, Ontario, Canada CB Canada Full time

    Job Title: Risk Management AnalystWe are seeking a highly skilled Risk Management Analyst to join our team at CB Canada. As a Risk Management Analyst, you will play a critical role in supporting the supplier risk team to effectively monitor, analyze, and communicate risk levels within the Magna supplier base.Key Responsibilities:Coordinate with vendors to...

  • Risk Management Analyst

    1 month ago

    Aurora, Ontario, Canada CB Canada Full time

    Job Title: Risk Management AnalystWe are seeking a highly skilled Risk Management Analyst to join our team at CB Canada. As a Risk Management Analyst, you will play a critical role in supporting the supplier risk team to effectively monitor, analyze, and communicate risk levels within the Magna supplier base.Key Responsibilities:Coordinate with vendors to...

  • Financial Analyst

    1 month ago

    Aurora, Ontario, Canada Magna Full time

    About the RoleMagna is a leading mobility technology company and supplier, and we're seeking a skilled Financial Analyst to join our team. As a Financial Analyst, you will play a critical role in our global internal and external financial close process, including the preparation of complex public company financial statements and related regulatory...

  • Financial Analyst

    1 month ago

    Aurora, Ontario, Canada Magna Full time

    About the RoleMagna is a leading mobility technology company and supplier, and we're seeking a skilled Financial Analyst to join our team. As a Financial Analyst, you will play a critical role in our global internal and external financial close process, including the preparation of complex public company financial statements and related regulatory...

  • SAP FI/CO Analyst

    3 weeks ago

    Aurora, Ontario, Canada Magna Full time

    About the RoleWe are seeking a highly skilled SAP FI/CO Analyst to join our team at Magna. As a key member of our IT department, you will be responsible for implementing and providing support for FICO (Finance and Controlling) systems. Your expertise will be crucial in ensuring the smooth operation of our financial processes, particularly during month-end...

  • SAP FI/CO Analyst

    3 weeks ago

    Aurora, Ontario, Canada Magna Full time

    About the RoleWe are seeking a highly skilled SAP FI/CO Analyst to join our team at Magna. As a key member of our IT department, you will be responsible for implementing and providing support for FICO (Finance and Controlling) systems. Your expertise will be crucial in ensuring the smooth operation of our financial processes, particularly during month-end...

  • Business Analyst

    4 months ago

    Aurora, Canada Hire DigITalent Full time

    Our client is looking to bring on a contract Business Analyst to partner with Project Managers to ensure projects are delivered on time, within budget and contribute positively to Company efficiency and productivity. The Business Analyst is responsible to gather and analyze business needs and assist in the identification of solutions and provide system...

  • Risk Management Analyst

    1 month ago

    Aurora, Ontario, Canada CB Canada Full time

    Job Title: Risk Management AnalystWe are seeking a highly skilled Risk Management Analyst to join our team at CB Canada. As a Risk Management Analyst, you will play a critical role in supporting the supplier risk team to effectively monitor, analyze, and communicate risk levels within the Magna supplier base.Key Responsibilities:Coordinate with vendors to...