Departmental Medical Secretary

1 week ago

Vancouver, Canada PHSA Full time

**Departmental Medical Secretary**

Children's & Women's Health Center

Vancouver, BC

In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. The Department Medical Secretary provides support to the technologists and Medical Director by performing clerical duties such as patient scheduling, transcription, typing and reception functions.

**What you’ll do**
- Schedules patient appointments for 25 diagnostic tests or combinations thereof. Gives family appropriate preparation instructions for each procedure. Confirms outpatient appointments.
- Prepares daily patient schedule summarizing appointment times, patient names and procedures.
- Performs reception duties by answering and responding to telephone enquiries, taking messages and redirecting calls when necessary. Receives and directs patients and caregivers.
- Prepares patient files for technologists by obtaining requisitions, locating previous reports and attaching the appropriate forms, ensuring that clerical portions of forms are completed.
- Transcribes reports for all Diagnostic Neurophysiology procedures utilizing customized clinical management system and other applicable software.
- Distributes test results to referring physicians. Maintains departmental patient reports and consultation files.
- Prepares and submits billing information for all outpatient testing to Finance Department.
- Takes minutes at weekly Department meetings. Posts minutes for staff review and files appropriately.
- Types a variety of material including consultation reports, letters, memoranda, abstracts, research papers and articles for publication from dictation or rough draft utilizing available software.
- Maintains department files and records such as correspondence, journal reprints and teaching materials. Sends and retrieves items to/from offsite storage.
- Creates department forms such as information pamphlets, test worksheets, requisitions, tables and charts utilizing appropriate software.
- Carries out projects to update/improve departmental workflow and/or technical/computer skills under the supervision of an administrative secretary.
- Performs other related duties as required.

**What you bring**

**Qualifications**:

- Grade 12, graduation from an approved program in medical transcription and one year’s recent, related experience or an equivalent combination of education, training and experience.

Skills & Knowledge
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
- Ability to keyboard at 60 w.p.m.
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Ability to operate related equipment.
- Ability to organize work.

**What we bring**

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

**Job Type**:Regular, Full-Time

**Wage**:$28.01 / hour***
**Location**:4500 Oak St, Vancouver, BC V6H 3N1

**Closing date**:Applications accepted until position is filled

**Hours of Work**:0637-1630, 4days/week with a rotating flex day (EDO)

**Requisition # **166448E

**As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.**

**What we d

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