Community Support Leader

4 days ago

Thorold, Canada March of Dimes Canada Full time

**You’ll feel great about a career with March of Dimes Canada**

At March of Dimes Canada, **our collective work matters**. As a leading national charity backed by a history of more than 70 years of impact, we’re dedicated to being Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide. You’ll be joining a team made up of more than 2,000 professionals that’s **dedicated to solving big challenges** and creating real change for people with disabilities in communities across our country. They’re at the center of all we do, and we make a real difference in their lives every day. It matters to us because **the need is urgent — and it’s growing**.

More than six million people with disabilities in Canada experience challenges like poverty, discrimination, indignity, and isolation. These are the barriers that you’ll help tear down. Together, with your vital contributions, we’ll keep moving the dial on the challenges people with disabilities face. Our work is deep and wide — and you’ll always find it deeply rewarding — which is why we pull together to make change happen. Our collective efforts are rooted in our **Purpose**, **Vision**, and **Mission**, which inform how we drive all our work forward:

- **Purpose**: Champion equity. Empower ability.
- **Vision**: An inclusive, barrier-free society for people with disabilities. 
- **Mission**:To be Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide.

Whether starting or advancing your career with us, you’ll feel great knowing that you’re:

- Contributing to our important mission**:creating real change for people with disabilities**:

- Joining a **leading national charity** with a history of impact and a future full of possibility
- Enjoying **industry-leading employment incentives and benefits**:

- Supported in your **professional growth, development, and success**:

- Included in our **empathetic and supportive work culture**

Learn more about why we’re a great employer at **marchofdimes.ca/careers**.

**This Opportunity**

We are currently looking to fill one **(1) Full Time 6-Month Contract - Community Support Leader (CSL)** role in our **South Region Outreach Program (Central).**

**Valid license and reliable vehicle required**

**Duties include the following**:

- Provide leadership in the efficient and safe delivery of CSS services to consumers with disabilities
- Lead a group of attendants in providing assistance to consumers with the non-medical activities of daily living
- Participate in the on-call rotation
- Assist in the renewal and management of consumer service agreement and assist with accessing community resources for the consumers
- Ensure the orientation, continuous goal setting, problem solving and service planning with consumers.
- Provide on the job training to all newly hired attendants and provide ongoing leadership and coaching to all attendants
- Participate in quality improvement activities
- Display diplomacy with consumers, attendants, other service centers and agencies
- Manage change in a constructive and positive fashion
- Service delivery resolution and handle conflict resolution

**Qualifications and experience**
- Current Standard First Aid and CPR Certification
- Minimum two years of experience in Human Services field, working for people with physical disabilities
- Ability to lead and train staff
- Demonstrated conflict resolution and problem solving skills
- A team player that has the ability to accept responsibility, and to cooperate and communicate with others to accomplish goals
- Knowledge of and abilities in transferring, lifting, bowel and bladder routines and other attendant care duties
- Knowledge of issues concerning physical disabilities
- Knowledge of behaviour management principles
- Knowledge of Health & Safety legislation
- General understanding of computer hardware and software
- Proven consistency in work performance, including reliability and flexibility
- Ability to work varied shifts (shift coverage and will work every other weekend
- Physical Demands Self-Analysis required upon hire

**How to apply**

If you are interested in applying, please submit your resume by February 16, 2024.

**Questions about working at March of Dimes Canada?**

**COVID-19 Vaccination Policy**

Please note that March of Dimes Canada has a mandatory COVID-19 vaccination policy. All employees must be fully vaccinated against COVID-19 by receiving all required doses of a vaccine approved by Health Canada at least 14 days prior to the commencement of their employment, or as otherwise recommended by public health authorities. We will provide reasonable accommodation to individuals who are unable to be vaccinated for medical reasons or on the basis of any other protected ground, as required under applicable human rights legislation.

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