Data Entry Clerk

4 weeks ago


Winnipeg, Canada Siloam Mission Full time

As a Christian humanitarian organization, Siloam Mission connects the community in order to alleviate hardships and provide opportunities for change for those affected by poverty and homelessness.

Building a community of hope since 1987, we would like to invite you to join our journey. Siloam Mission is currently seeking a permanent full-time Data Entry Clerk.

As a Data Entry Clerk, you will be responsible for accurately and efficiently entering financial and donor care data into our systems.

**POSITION DUTIES**
- Efficiently inputting financial, donor and other information into databases, spreadsheets or other software systems;
- Ensure information gathered on donor profiles are accurately entered and maintained in our database platform (DonorPerfect);
- Recording transactions, donations and other financial data;
- Updating donor contact information, communication preferences and giving history;
- Generating reports and verifying data;
- Communicating with donors or internal departments regarding any discrepancies or issues for resolution;
- Ensure all data entered is accurate and up-to-date;
- Verify data for accuracy and completeness;
- Complete any ad-hoc data projects as assigned;
- Maintain a high level of confidentiality when handling sensitive financial and donor information;
- Handle, batch and process monetary and non-monetary donations;
- Build and maintain relationships with donors, by making thank-you calls;
- Respond to incoming donor requests and address donor concerns or complaints;
- Write hand written cards and notes to donors;
- Reception coverage as required - may involve lifting approximately 40lbs.

**EDUCATION & EXPERIENCE**
- High school diploma
- Previous data entry experience is preferred

**KNOWLEDGE/SKILLS/BEHAVIOURS**
- Strong attention to detail with ability to maintain accuracy while working efficiently;
- Be familiar with financial and/or donation tracking software;
- Strong organization skills and the ability to adapt to changing priorities;
- Excellent written and verbal communication skills;
- Able to work independently with mínimal supervision;
- Strong computer skills and the ability to maintain accurate documentation and timely reporting;
- Experience handling confidential and sensitive information

**RELATIONSHIPS**
- You will work closely with the Finance and Donor Care Departments

**WORKING CONDITIONS**
- Work is primarily in an office setting - long hours sitting at a desk in front of a computer and using the telephone;
- Reception duties may involve heavy lifting - up to 50 lbs - when receiving donations
- Hours of work: Monday - Friday 8:00 am - 4:30 pm *Possible exceptions during peak seasons*

Clear Vulnerable Sector Check and Clear Adult Abuse Registry Check will be required.

**CLOSING DATE**:May 18, 2023

You may address your cover letter to:
Cynthia Ramos-Murray, HR Generalist


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