Customer Services Representative

2 weeks ago

London, Canada Fanshawe College Full time

First Section

**Posting Number**
- 41038**Requisition Title**
- Customer Services Representative - Retail Services**Internal Posting Closing Date**

**External Closing Date**
- 08/08/2023**Open Until Filled**
- No**Campus Location**
- London**Department**
- Retail Operations (RSO)**Employment Group**
- Support**Pay Details**
- $22.97 per hour**Hours of Work per Week**
- 35
- Monday to Friday 8:30 a.m. to 4:30 p.m.
- Some evening and weekend hours required during peak seasons, particularly at the start of the academic term.
- Evening and weekend hours may also be required for special events such as Open House and Graduation, among others.**Summary**

**Working at Fanshawe College**Note: This position is not eligible for hybrid work and daily presence will be required on-campus.**

**Note**:This is a full-time Support position (35 hours per week).**Duties**:Under the general supervision of the Manager, Campus Store Operations, the incumbent provides front-line customer services in the Falcon Shop clothing store and other retail stores as needed, and provides related tasks such as visual merchandising, setting-up and tearing down displays, folding and restocking product, assisting with the inventory management process, processing special/internal orders, and taking pictures for marketing purposes.**Qualifications**
- Minimum 1-year certificate in Fashion Design, Fashion Marketing/Merchandising, Business Administration, or related fields
- Equivalent education may be considered
- Minimum 2 years’ experience working in a fashion retail store environment
- Experience using a POS system, handling cash, and performing store opening and closing duties
- Strong organizational skills, time management skills and attention to detail
- Ability to multi-task and work independently
- Excellent verbal and written communication skills

**General Information**
- While transcripts are not required for the interview, they are mandatory prior to any offer of employment.
- We thank all applicants for their interest; however, only those chosen for an interview will be acknowledged.
- Fanshawe College is an equal opportunity employer. We are committed to equity, value diversity, and welcome applicants from diverse backgrounds.

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