Tenant Services Coordinator

3 weeks ago

Portage la Prairie, Canada Manitoba Government Full time

**Tenant Services Coordinator**:
SP3 Social Services Worker

Regular/full-time

Housing, Addictions and Homelessness

Property Services, Manitoba Housing

Portage la Prairie MB

Advertisement Number: 41714

Salary(s): SP3 $53,713.00 - $69,146.00 per year

Closing Date: December 10, 2023

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

Employment Equity is a factor in selection for this competition. Consideration will be given to Indigenous people and persons with disabilities.

An eligibility list may be created for similar positions and will remain in effect for 12 months.

The Department of Housing, Addictions and Homelessness is looking to fill the position of Tenant Services Coordinator in Portage La Prairie. Manitoba Housing is responsible for the development and management of housing policies and programs. The division supports the development of safe and affordable housing, particularly for those of low and moderate income or those with specialized needs. Programs are delivered directly or in partnership with private, non-profit, and cooperative organizations and community-based service providers. The Manitoba government has a comprehensive compensation and benefits package which includes extended health care, health spending account, dental care, vision care, long term disability insurance, group life insurance, maternity/paternity leave, family related leave and a defined pension plan (some pension plans allow for portability between the Civil Service Superannuation Board and employers). Training and career development opportunities are also available for employees.

Conditions of Employment:

- Must be legally entitled to work in Canada
- Must be able to provide and maintain a satisfactory Criminal Record Check with a Vulnerable Sector Search
- Must be able to provide and maintain a satisfactory Child Abuse Registry Check and Adult Abuse Registry Check
- Must be physically able to walk short distances and climb stairs
- Ability to travel within the designated area
- Must possess and maintain a valid Full Class 5 Manitoba Driver's License

Qualifications:
**Essential**:

- Post-secondary Degree/Diploma or certificate in the field of social sciences such as Bachelor of Social Work, Psychology, Sociology, Human Ecology, etc. An equivalent combination of related education and experience may be considered.
- Experience working in a social services environment demonstrated by conducting needs assessments and case management
- Experience in conflict resolution to effectively problem solve and respond appropriately in emergency situations.
- Experience utilizing and coordinating community and government based resources and programs to provide supports for a variety of client needs
- Effective verbal communication skills with the ability to communicate information to clients, team and all levels of the organization.
- Strong written communication skills with the ability to write various documents and reports effectively for a variety of audiences.
- Strong interpersonal skills with the ability to facilitate and maintain effective working relationships with colleagues, other departments and clients.
- Excellent organizational and time management skills with the aptitude to work under pressure and manage multiple deadlines with limited lead time.
- Ability to be flexible and adaptable in order to work effectively in a variety of settings and situations

**Desired**:

- Knowledge of the Residential Tenancy Act

**Duties**:
Reporting to a District Manager, the Tenant Services Coordinator provides support and services to tenants in order to achieve and sustain successful tenancies within an assigned portfolio of properties. The incumbent is responsible for tenant case management and resources and helps applicants and tenants fulfill their responsibilities as tenants while ensuring that Manitoba Housing’s policies, procedures, and guidelines are being followed. Develops tenant programs and support networks and takes a proactive approach in improving the effectiveness of physical, emotional and mental support services to tenants and vulnerable applicants, consistent with the Branch plan.
- Advertisement # 41714
- Talent Acquisition
- Human Resource Services
- 600-259 Portage Avenue
- Winnipeg, MB, R3B 2A9
- Phone: 204-945-7518
- Fax: 204-945-0601

Please be advised that job competitions for represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file will be provided to the grievor's representative. Personal information irrel

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