Patient Services Partner

6 months ago

Toronto, Canada Sunnybrook Health Sciences Centre Full time

**Summary of Duties**:
Working with the professional team, the Patient Service Partner participates in the caring of patients by providing a variety of support services to the team and patients; participates as a member of the team in a manner that reflects the Hospital philosophy and mission of service; and promotes and maintains good public relations with patients, visitors and Hospital staff. The environment is busy and high-paced and can be stressful. The PSP will be responsible for:

- Assisting with lifting, frequent transferring of patients
- Assisting with patient care including positioning, transfers, delivering meal trays
- Delivering patient information, equipment and supplies
- Restocking supplies, moving equipment, i.e. tables, positioning devices etc
- Other duties as assigned.

**Qualifications/Skills**:

- Minimum Grade 11 or equivalent as recognized by the Province of Ontario Ministry of Education
- Applicants who have a PSW Certificate or completed the Sunnybrook PSP (formerly PSA) course will be given priority
- Infection Prevention and Control Certificate required
- Ability to read and write English
- Two (2) years of related health care experience
- Recent related health care experience, preferably in an Obstetrical/Post-Partum setting
- Previous Birthing unit experience an asset
- Recent PSP experience required
- Must be accustomed to high patient acuity
- Excellent communication and interpersonal skills
- Proven ability to work under pressure and to handle various tasks within a limited time frame
- Excellent communication (both written and oral) and interpersonal skills
- Ability to work well as part of a multidisciplinary team;
- Previous experience an asset.

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