Medical Receptionist/administrator
1 month ago
Medical Office Receptionist/Administrator
The Medical Office Assistant position is key to the smooth and efficient operation of the clinic. The role is multi-faceted and requires professionalism, excellent administrative and organizational skills, as well as compassion and a positive attitude.
- Position starting immediately
- Full-time—4 days per week, 7.5-8.5 h/day
- Greet patients and visitors in a welcoming and professional manner;
- Maintain patient appointments on schedule by notifying physicians/nurses of incoming appointments;
- Scheduling consultation and follow-up visits
- Preparing and sending consultation reports to referring physicians
- Obtaining reports from hospitals or labs from consultations or tests as needed
- Maintain patient records (EMR and paper) by obtaining, recording and updating personal information according to the Clinic’s requirements;
- Review, validate health cards and obtain demographic information.
- Billing and collecting payments from patients for non-OHIP covered services;
- Keep all patient information confidential according to HIPAA standards
- Receive and communicate messages for medical staff and patients;
- Answer telephones; Check/respond to messages in a timely manner;
- Assist with promotion/marketing/social media of clinic;
- Prepare examination rooms, select, set-up and maintain medical supplies and equipment for all examinations and procedures;
- Clean and sterilize medical equipment
- Assign and direct patients to examination rooms;
- Measure vitals and BP and record in chart, as needed;
- Assist physicians in the exam room or act as a chaperone during sensitive medical exams, as requested
- Demonstrate exceptional conflict management skills, focusing on patient service at all times;
- Follow clinic guidelines and participate in making new ones;
- Maintain front desk and waiting room appearance
- Complete data entry in a timely and accurate manner, including scanning and or referrals;
- Taking inventory and maintaining stock of medical & office supplies;
- Willingness to cross train to aid with other clinic requirements
- Other related duties as assigned by Office Manager
**Qualifications**:
- Medical Office Administration education or equivalent work-related experience
- Secondary school education required; Post-Secondary education an asset
- Excellent verbal and written communication skills in English; other languages considered an asset
- Social Media/Marketing skills an asset
- Knowledge of basic medical terminology and anatomy
- Experience with EMR—particularly Accuro
- Excellent computer proficiency and typing skills
- Ability to work independently and with a team
- Ability to prioritize, multi-task and to work under pressure in a fast-paced environment
**Job Type**: Part-time
Part-time hours: 24-27 per week
**Salary**: $18.00-$20.00 per hour
**Benefits**:
- On-site parking
Schedule:
- Day shift
- Monday to Friday
COVID-19 considerations:
Reception/administrators expected to wear PPE (masks) while interacting directly with patients. The reception and exam rooms are to be sanitized between patient encounters. Patients are screened prior to visits for COVID symptoms,contacts or recent travel
Work Location: One location
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