Operations Admin Clerk

4 weeks ago


Calgary, Canada TForce Logistics Canada Full time

Job Overview:
Your primary role is to ensure the customers’ requirements are met, through ensuring the on-time delivery performance reports and scanning compliance of owner operators reports are compiled to on a daily basis. You will also be responsible for the distribution of fair and equitable admin requirements for the supervisor. Effective communications is a key part of this role with owner operators and other employees. Additionally, you will have a hands-on role within our operations.

Key Responsibilities
- Ensure all billing is submitted in a timely fashion.
- Monitor and adhere to key performance indicators (accurate scans) within the operations as outlined by company and customer requirements.
- Respond in a timely manner to customers regarding upcoming request or orders.
- Follow up with drivers regarding OTDP, scanning and undeliverable issues and escalate where issues arise.
- Communicate/contact undeliverable customers for resolution.
- Communicate with other carriers/ internal sites across Canada.
- Escalate major issues/ equipment failure or any other matters to Supervisors for resolution.
- Communicate with other departments as needed.
- Other duties as assigned.

**Qualifications**
- Completion of high school & post-secondary studies (preferred).
- Previous experience (1-3 years) in transportation Admin/ dispatch /warehouse facility a definite asset.
- Proficiency in computer software (Outlook, Excel, Word and PowerPoint).
- Superior verbal and written communication skills.
- Ability to multitasking and work under pressure.

**Job Types**: Permanent, Full-time

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match

Schedule:

- 8 hour shift

Pay: From $21.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday

**Location**:

- Calgary, AB T2E 8Z9 (required)

Work Location: In person



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