Division 3 Manager

3 weeks ago


Edmonton, Canada United Sport & Cycle Full time

We are currently seeking a Full Time Hockey Sales Division Manager. As Division Manager you are the Directly Responsible for the profitable operation of your entire Division, with a primary focus on leading a high performing Team and ensuring Customer Service and Store Presentation are industry leading. You work closely with a Divisional Leadership Team that will drive sales and gross profit results, with a keen eye on industry trends. You work closely with the other Division Leaders to ensure success and consistency store-wide.

Who YOU are:

- Passionate about Sport and have a great knowledge of Baseball, Soccer, Curling, and Volleyball gear amongst other sports
- An amazing leader with a proven history of achieving results
- Motivational, inspiring, accountable and a great teammate
- Loves to serve/host customers above and beyond expectation creating amazing memories
- A person who loves to lead, coach and develop an amazing team
- Someone with experience in merchandising and has a keen eye for effective presentation, both instore and online
- Encourages a clean, organized and safe working environment
- Has empathy for customer’s dissatisfaction and can reach a mutually beneficial resolution
- Is an effective communicator, both written and verbal
- Seeks opportunities to build long-term relationships with customers
- Is able to problem solve and handle difficult situations
- Excels in a fast paced environment
- Is self-motivated to manage their task/work load and to increase their knowledge and skills
- Detailed orientated to manage day-to-day operations, while having a futuristic and entrepreneurial mind to develop future business

Main Duties and Responsibilities:

- Delivering above and beyond Customer Service
- Develops and leads a high performing team from the sales floor
- Delivers annual performance reviews on a timely basis
- Responsible for the staff training & development
- Responsible for Division merchandising and overall presentation
- Ensures United Sport & Cycle’s standards of Customer Service (Hospitality) are maintained throughout our operations and that all customer concerns or issues are dealt with according to United Sport & Cycle’s standards
- Responsible for the performance and growth of all divisional categories
- Works with a Divisional & Store Leadership Team to create amazing memories for United Sport & Cycle Customers instore & online

Required Qualifications:

- 5 years leadership experience in related environment
- 5+ years in a leadership or management position
- Strong knowledge of related products and categories
- Proven skills in developing a strong team to meet KPI’s
- Proficiency with computers and keyboarding skills, excel/word proficiency
- Demonstrated ability to deal effectively with people, able to work co-operatively on a team
- Secondary education and or certificate/diploma in management, sales and marketing, merchandising and supervision

Who WE are:
United Sport & Cycle is a local family operated business for 90+ years - We love being a part of this community and working with our legendary team - many of which have been with us for 15+ years Our team is known for going above & beyond to achieve our core purpose which is to help create amazing memories This role serves as a very important contributor to the companies overall goals.

What WE offer:

- Competitive wages and benefits
- A fantastic staff purchase program
- An exciting, fast-paced environment in a local entrepreneurial business
- Opportunity for personal and professional development
- Work with like minded ‘All In’ Co-workers who have passion for what they do

**Job Types**: Full-time, Permanent

**Salary**: $60,000.00-$70,000.00 per year

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Application question(s):

- What interests you in this role and joining team United?
- What type of customer service experience do you have?
- What experience do you have in leading and managing a high performing team?
- What sports do you play, coach or have a passion for?



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