Counter Sales Pro

2 months ago

Stratford, Canada CARQUEST Canada Ltd. Full time

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

Advanced level DIY sales position with expert knowledge of DIY business. The role has expert knowledge of store operations, advanced automotive system knowledge and parts knowledge. This role is responsible for providing advanced automotive problem resolution including identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Fleet safety is preferred.

Primary Responsibilities
- Best in class customer service and DIY issue resolution
- Provide GAS3 selling experience for all DIY customers including walk-in, on-line orders and phone
- Achieve personal / store sales goals and service objectives
- Manage DIY services including testing, battery installation, wiper installs, etc.
- Ensure high standards of customer service and store appearance standards
- Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities
- Assist in store inventory processes including POGs, truck put away, shoot outs, cycle counts, back stock, etc.
- Back Up to Professional services
- Store Cleanliness including floors, bathrooms, facing, dusting, parking lot

Success Factors
- Advanced selling skills (GAS3) for DIY
- Friendly communication
- Ability to locate and stock parts
- Safety knowledge and skills
- Operating inventory systems and store equipment
- Parts and automotive system knowledge skills
- Operating POS and Parts lookup systems
- Expert at testing and diagnostic equipment for DIY services
- ASE P2 certified or ASE ready equivalent
- Advanced solution, project and product quality recommendation ability
- Advanced parts lookup and sourcing

Essential Job Skills Necessary for Success as a Retail Parts Pro
- Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
- Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
- Understand and execute instructions furnished in written, oral, or diagram form
- Successfully complete the Parts Knowledge Assessment
- Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Use Microsoft software effectively (Word, Excel required)
- Strong organizational skillsPrior Experience that Sets a Retail Parts Pro up for Success
- 3-5 years of prior automotive parts experience
- Proven sales ability with past experience in fulfillment of customer transactions

Education
- High school diploma or general education degree (GED)

Certificates, Licenses, Registrations
- ASE certification preferred, but not required

Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexua

  • Counter Sales

    2 months ago

    Stratford, Canada City Electric Supply Canada Full time

    Join our vibrant team at City Electric Supply as a Counter Sales/Warehouse Associate and embark on an exciting new career adventure! We're not just another company; we're a family-owned electrical wholesaler with a global reach and a local touch. If you're a friendly, motivated individual who thrives on providing incredible customer service, then we've got...

  • Inside/counter Sales Associate

    6 months ago

    Stratford, Canada Westburne Full time

    Westburne is much more than electrical products. We are Canada’s market leader in energy solutions, renewables, lighting, wire & cable, automation and connected network solutions. We have access to the best partners in the industry and we go above and beyond to help our customers and partners grow. To learn more about Westburne, please visit us at...

  • Inside Sales/counter Associate

    7 months ago

    Stratford, Canada Westburne Full time

    Westburne is much more than electrical products. We are Canada’s market leader in energy solutions, renewables, lighting, wire & cable, automation and connected network solutions. We have access to the best partners in the industry and we go above and beyond to help our customers and partners grow. To learn more about Westburne, please visit us at...

  • Counter / Inside Sales - Stratford

    6 months ago

    Stratford, Canada Gerrie Electric Wholesale LTD Full time

    Gerrie Electric is one of the largest independent electrical distributors, with 24 key Ontario locations and over 400 employees. We are a proud family owned, Canadian company and are headquartered in Burlington, ON. We are proud to be a Platinum Club winner of Canada’s Best Managed Companies. Having been in business since 1957, we are an established and...

  • Warehouse and Counter Associate

    4 weeks ago

    Stratford, Canada Desco Plumbing and Heating Supply Inc Full time

    We are currently looking for a **Customer Service Counter and Warehouse Associate **to join our dynamic team at our Stratford, Ontario branch. **The Opportunity** The Customer Service Counter and Warehouse Associate will be responsible for a variety of tasks including: **Counter Responsibilities**: - Serves customers by phone or in-person ensuring the...

  • Counter Sales

    7 months ago

    Stratford, Canada Gerrie Electric Wholesale Ltd Full time

    Gerrie Electric is one of the largest independent electrical distributors, with 24 key Ontario locations and over 400 employees. We are a proud family owned, Canadian company and are headquartered in Burlington, ON. We are proud to be a Platinum Club winner of Canada’s Best Managed Companies. Having been in business since 1957, we are an established and...

  • Sales Development Program Trainee

    7 months ago

    Stratford, Canada EMCO Corporation Full time

    Job Description As a Sales Development Trainee, you will focus on developing strong product knowledge and sales skills to be competent in multiple facets of our business including counter service, showroom sales, shipping/receiving and product replenishment to help accelerate the growth of the business. Managing key customer accounts, creative...

  • Full-time Over-the-counter Associate

    6 months ago

    Stratford, Canada Walmart Canada Full time

    **Position Summary... **:A Over-the-Counter Associate assists customers, properly zones his/her assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and maintains modular and feature presentation, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart. **What you'll...

  • Inside Sales Coordinator

    6 months ago

    Stratford, Canada Vicwest Building Products Full time

    Sales **CONTRACT TYPE** Full Time **LOCATION** Stratford, ON Our mission is to innovate the most sustainable & complete building envelope solutions in the Canadian market, with our trusted employees, customers and communities guiding all that we do. Investing in our people. Innovating our product selection. Sustaining the world that sustains us. We...

  • Automotive Service Advisor

    1 month ago

    Stratford, Canada Nes-Tech Sales and Service Inc. Full time

    Nes-Tech Sales and Service is a diverse shop in Stratford offering both automotive service and outdoor power equipment, sales and service in Stratford Ontario, We have 7 service bays and a small engine shop. With 6 technicians on the floor we require additional front counter help. Some of the many services we provide are fleet service, A/C repair,...

  • Retail Sales Associate

    7 months ago

    Stratford, Canada Rheo Thompson Candies Full time

    We are seeking an energetic and enthusiastic Retail Store Associate to join our growing team and continue the tradition. Rhéo Thompson Candies offers a challenging, fast-paced and rewarding position to someone that is looking for permanent, full-time (32-40 hours per week) year-round. We provide an every other weekend shift rotation to ensure our staff can...

  • Technical Inside Sales

    6 months ago

    Stratford, Canada Rideau Supply Full time

    Ready for the next big adventure in your career? Are you someone who loves soaking up knowledge, tinkering with technical stuff, and cracking tough puzzles? Rideau Supply is on the hunt for someone just like you, ready to jump into our tight-knit crew spread across seven awesome Branches locate in: North Bay, Perth, Stratford, Barrie, Hastings, Etobicoke, or...

  • Management Development Program

    7 months ago

    Stratford, Canada EMCO Corporation Full time

    Job Description We are currently seeking new or recent graduates to join our  Management Development Program.  This is a full-time, salaried position with a comprehensive benefits package and the opportunity to earn profit sharing. Please note that successful candidates to this position may be required to relocate within Canada to complete their...

  • Food Service Supervisor

    6 months ago

    Stratford, Canada A&W Restaurant Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 to less than 7 months **Work site environment**: - Noisy - Wet/damp - Hot **Work setting**: - Food service establishment **Tasks**: - Establish methods to meet work schedules - Supervise and co-ordinate activities of staff who prepare and portion food - Train staff in job duties,...

  • shift manager

    7 months ago

    Stratford, Canada Soul Restaurants Canada Inc Full time

    Education: No degree, certificate or diplomaExperience: 1 year to less than 2 yearsWork settingFood service establishmentRestaurantTasksEstablish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEstimate ingredient and supplies required for meal...

  • Manager, Food and Beverage Service

    6 months ago

    Stratford, Canada The Bruce Hotel Full time

    Education: - Expérience: **Education**: - Bachelor's degree - or equivalent experience **Work site environment**: - Noisy **Work setting**: - Restaurant - Hotel, motel, resort **Tasks**: - Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies - Monitor staff performance - Plan and organize daily operations -...

  • Food Service Supervisor

    6 months ago

    Stratford, Canada LOHAM TRADING INC. Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Restaurant - Fast food **Tasks**: - Establish methods to meet work schedules - Supervise and co-ordinate activities of staff who prepare and portion food - Train staff in job duties, sanitation and safety procedures - Estimate and order...

  • Store Manager

    7 months ago

    Stratford, Canada Samsonite Full time

    **Who we are**: Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of...

  • food service supervisor

    4 months ago

    Stratford, Canada 1887155 Ontario Inc. Full time

    Education: Expérience: EducationSecondary (high) school graduation certificate or equivalent experienceTasksEstablish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEstimate ingredient and supplies required for meal preparation Ensure that...

  • food service supervisor

    4 months ago

    Stratford, Canada 1887155 Ontario Inc. Full time

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 years or equivalent experienceTasksEstablish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEstimate ingredient and supplies required for meal...