Settlement Counsellor

2 weeks ago

Ottawa, Canada Ottawa Community Immigrant Services Full time

**Position**:Settlement Counsellor - Arabic

**Term: Full-time, 35 hours, Present to March 31, 2023, & 28 hours April 1, 2023**, **to indefinite**

**Reports to: Manager - Settlement and Integration Program**

**About OCISO**

OCISO supports immigrants and refugees through the journey of making Canada their home by providing creative and responsive programs that are culturally and linguistically appropriate, by building community through mutual respect and partnerships, and by fostering healthy and inclusive spaces for open dialogue and healing.

**Position Summary**

To facilitate and promote the settlement and integration of immigrants and refugees through provision of a wide range of vital services to immigrants which incorporates cultural considerations and migration experience. Sensitize the community regarding immigrant needs through cooperative and constructive working relationships and facilitate immigrant access and participation in Canadian civic engagement.

**Main Responsibilities**:

- Provide information, orientation and referrals to clients in order to facilitate their settlement and integration either on an individual basis or through group workshops
- Advocate on behalf of clients and facilitate client access to services and resources for settlement and integration needs
- Ensure high standards of cultural and linguistic service delivery within an anti-racism and anti-oppression policy network
- Facilitate problem solving in situations where services are limited or unavailable due to linguistic and cultural barriers
- Facilitate and promote the integration of immigrants through provision of a wide range of services which incorporates cultural considerations and migration experience
- Sensitize the community regarding immigrant and refugees issues through cooperative and constructive working relationships
- Demonstrate a commitment to OCISO’s culture of respect management approach and anti-racism/anti oppression policy within the work environment and in the community

**Qualifications**:

- Bachelor degree in social sciences or related discipline
- Three (3+) plus years related work experience
- Familiarity with issues related to the settlement and integration of immigrants and refugees
- In depth knowledge of community resources
- Highly developed verbal and written communication skills, with an ability to communicate with a broad range of stakeholders including community representatives
- Excellent facilitation, cross-cultural communication and problem solving skills
- Proven to demonstrate the ability to work effectively in a multi-disciplinary and multicultural team environment
- Excellent verbal and written knowledge of **English and Arabic **is essential **Somali**or **Spanish** is an asset

**Salary & Benefits**:$46,610-$47,538 annually, based on a 35 hour work week (prorated for part-time). Comprehensive benefits plan including health, dental, RRSP plan, and generous leave entitlement.

**Application Deadline**: Friday February 3, 2023, until 5 PM (EST)

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 28 per week

**Salary**: $46,610.00-$47,538.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Ottawa, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

Work Location: Hybrid remote in Ottawa, ON

Application deadline: 2023-02-03

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