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Health Plan Coordinator

4 months ago

Calgary, Canada Satori Health Full time

**About Satori**

Satori Health has developed a unique process that provides essential support to our health care model. In this role, healthcare professionals will provide custodianship of the patient experience through virtual health care support. To establish our team, we are looking for individuals with exceptional client care, communication skills and healthcare practice experience.

**About you**

Our ideal team members are proactive, forward-thinking, and comfortable in an administrative environment. This is an exciting opportunity to be a part of the growth and expansion of patient care and the patient experience that is highly valued at Satori.

In this administrative setting you will use Satori’s newly launched healthcare software so, embracing technology and not being shy with technology solutions is a must.

**Responsibilities**
- Administration of the Health Plan process
- Comprehensive review of Netcare in support ofhealth care plan preparation for Practitioners
- Detailed review of patient history, sharinginformation and resources with Practitioners to support the patient journey
- Provide patients with supportive and informative health care education
- Continuously communicate with Practitioners to optimize patient support
- Utilize the Katana platform for detailed and comprehensive information flow

**Qualifications**
- Licensed Practical Nurse with 2+ years of clinic practice
- Experience in critical care, virtual healthcare consultation and patient education is an asset
- You value being responsive and others can rely on you for this
- Strong capability with word, excel and typing
- Experience with Netcare and EMR systems
- Comprehensive understanding of clinic practice and medical terminology
- Ability to communicate verbal and written health care information
- High attention to detail with low data entry error rate
- Experience with calling patients and having conversations regarding healthcare and medical information
- Exceptionally thorough with top notch follow through
- Professional with a friendly and supportive approach
- Ability to embrace and adhere to deadlines
- Seek clarity and understanding when learning new process and procedure
- Comfortable with working at a computer for the majority of the day

**What is in for you**:

- **Type for work**: Full time / Hybrid
- **Schedule**: Monday to Friday / 40 hours per week / 9am to 5pm (flexible)
- **Start date**: Flexible

Satori is offering a competitive compensation package (employer paid) that includes health, dental and vision benefits after probationary period in addition you will enjoy Employee Family Assistance Program (EFAP), paid personal days off, paid vacation time, flexible schedules that promote work-life balance, and the ability to build meaningful relationships with long term internal and external clients.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Vision care
- Wellness program
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Calgary, AB: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

Licence/Certification:

- LPN ALBERTA REGISTRATION (required)

Work Location: One location