Customer Service Representative/streaming
6 months ago
**Company Description**
Are you a natural communicator with a positive attitude who can deliver an exceptional customer experience? Do you excel at handling customer calls of varying types and have a proven track recording for hitting performance targets? Do you stream television and movies and enjoy animated films and tv shows?
**Join Us.**
We’re Sutherland and we’re now seeking enthusiastic and people-oriented individuals to join our dynamic team in supporting customers of one of our customers, a global giant in the streaming media and entertainment industry currently celebrating _100 years of magic._ If you are looking to build a fulfilling career and are confident you can build rapport with guests while sharing your love of movies, TV shows and animated stories, consider joining us now and growing with us in the future.
**What we offer**:
- Competitive hourly rate and paid training
- Additional pay incentives as well as monthly rewards & recognition programs
- Medical, dental and vision benefits
- Exciting vacation benefits, including a newly introduced Global Flexible Vacation Policy.
- Promote from within opportunities - 80% of our frontline leaders began their careers at Sutherland as reps
- EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland
**Qualifications**
- Experience working in a customer service or contact center environment with a passion for providing an exceptional guest experience
- Experience with streaming to include basic troubleshooting skills, and demonstrated understanding of streaming services on phones, smart TVs, etc.
- Basic PC keyboarding skills; Microsoft Office experience (Outlook, Word, Excel)
- Technical support experience
- Strong problem-diagnosis and problem-solving skills
**We will provide all equipment, but to be successful when working from home, you must have the following**:
- Excellent Internet connectivity:
- Internet access speeds of 2 Mbps upload and 10 Mbps download - the faster the better
- Wireless and/or satellite Internet Service Providers are not compatible with our systems.
- In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates.
- A quiet and distraction-free, secure place to work.
**_ IMPORTANT NOTE:_** This job is open only to residents of Canada, and you must be authorized to work in Canada in order to be considered for employment.
**Additional Information**
**_
About us:_**
- As a digital transformation company - and _**_Great Place to Work _**_certified - Sutherland has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. We work with some of the world’s most known brands in dozens of industries, including Banking & Financial Services; Insurance; Communications, Media & Entertainment; Healthcare; Retail & Consumer Packaged Goods; Technology; Travel, Transportation, Hospitality & Logistics; and Mortgage Services, helping them to better support and serve their customers._
- #SP_
-
Customer Support Representatives/streaming Services
6 months ago
Winnipeg, Canada Sutherland Full time**Company Description** Are you a natural communicator with a positive attitude who can deliver an exceptional customer experience? Do you excel at handling customer calls of varying types and have a proven track recording for hitting performance targets? Do you stream television and movies and enjoy animated films and tv shows? **Join Us.** We’re...
-
Customer Service Representative
2 months ago
Winnipeg, Canada eCom Customer Care Full time**We are hiring full-time, permanent Customer Service Representatives (CSRs) to join our team! CSRs are responsible for delivering top notch service to clients while promoting a variety of products and services.** **CSRs are responsible to**: - Efficiently and effectively manage high customer call volumes. - Identify and address customer needs, providing...
-
Customer Service Representative
2 weeks ago
Winnipeg, Canada The North West Company Full time**Status**: Full time Permanent As a Customer Service Representative** **, at The North West Company (TNWC) in our Winnipeg Customer Contact Centre, you’re a trusted front-line expert empowered to provide information and solutions to existing and potential customers regarding WE Financials’ full range of products and services. Joining TNWC gives you the...
-
Customer Service Dispatch Representative/dispatch
6 months ago
Winnipeg, Canada ProWide Parcel Service Full timeWe are a local small business in a fast paced industry seeking a Customer Service Representative. In this position, you will be the main contact for customers on various requests in a timely manner and working with our operations team to ensure daily targets are met and exceeded in an efficient manner. This position requires a high level of organization,...
-
Customer Service Representative
2 weeks ago
Winnipeg, Canada The North West Company Full timeStatus: Full time Permanent As a Customer Service Representative , at The North West Company (TNWC) in our Winnipeg Customer Contact Centre, you’re a trusted front-line expert empowered to provide information and solutions to existing and potential customers regarding WE Financials’ full range of products and services. Joining TNWC gives you the...
-
Customer Service Representative
6 months ago
Winnipeg, Canada UW Winnipeg Full timeUW Winnipeg is looking for a Customer Service Representative to take on the responsibility of creating and maintaining lines of communication with our customers. They will provide product and service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client. The primary objective of the Customer Service...
-
Customer Service Representative
6 months ago
Winnipeg, Canada UW Winnipeg Full timeUW Winnipeg is looking for a Customer Service Representative to take on the responsibility of creating and maintaining lines of communication with our customers. They will provide product and service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client. The primary objective of the Customer Service...
-
Customer Service Representative
4 months ago
Winnipeg, Canada IntouchCX Full time**About IntouchCX** IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most innovative brands. **About the Job** We are...
-
Customer Service Representative
6 months ago
Winnipeg, Canada The Jim Pattison Auto Group Full timeThe Jim Pattison Collision and Glass has a new opportunity for a Customer Service Representative to join our team! **Overview**: Reporting to the Fixed Operations Manager, you will act as the body shop's front-line customer relations and service sales representative. The Customer Service Representative's primary responsibility is to provide exceptional...
-
Customer Service Representative
3 months ago
Winnipeg, Canada IntouchCX Full time**About IntouchCX** IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most innovative brands. **About the Job** We are...
-
Customer Service Representative
6 months ago
Winnipeg, Canada IntouchCX Full time**About IntouchCX** IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most innovative brands. **About the Job** We are...
-
Customer Service Representative
6 months ago
Winnipeg, Canada T&T Soils LTD Full timeJob Overview: T&T Soils LTD is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our products and services. **Responsibilities**: - Assist...
-
Customer Service Representative
2 months ago
Winnipeg, Canada Crown Auto Group Full timeSenior Customer Service Representative Crown Autobody and Glass - 1717 Waverly Street Job type: Full Time We are a Winnipeg-based family-owned organization that believes in building relationships, integrity, and teamwork. We take pride in being one of Canada’s Best Managed Companies and one of Aon Hewitt’s Best Employers Platinum level, while...
-
Customer Service Representative
2 months ago
Winnipeg, Canada crownautogroup Full timeSenior Customer Service Representative Crown Autobody and Glass - 1717 Waverly Street **Job type**: Full Time We are a Winnipeg-based family-owned organization that believes in building relationships, integrity, and teamwork. We take pride in being one of Canada's Best Managed Companies and one of Aon Hewitt's Best Employers Platinum level, while providing...
-
Customer Service Representative
2 months ago
Winnipeg, Canada A.S.P. Incorporated Full time**CUSTOMER SERVICE REPRESENTATIVE-YWG** - Dedicated to exceptional customer service and enjoy the busy airport experience?_**_ _**_Join team and our commitment to excellence._ At A.S.P. Incorporated, we're more than just great service; we're about enhancing the passenger experience. With over 20 years of excellence in Canada, we're proud to extend our...
-
Customer Service Representative
6 months ago
Winnipeg, Canada A.S.P. Incorporated Full time**CUSTOMER SERVICE REPRESENTATIVE-YWG** - Dedicated to exceptional customer service and enjoy the busy airport experience?_**_ _**_Join team and our commitment to excellence._ At A.S.P. Incorporated, we're more than just great service; we're about enhancing the passenger experience. With over 20 years of excellence in Canada, we're proud to extend our...
-
Customer Service Representative
6 months ago
Winnipeg, Canada Congebec Inc Full time**Customer Service Representative** Congebec is a Canadian based supplier of multi-temperature storage, distribution and value-added services supporting the food, retail and CPG industry. Committed to food safety, Congebec is a leader in the Canadian marketplace and is ranked 15th in North America. With more than 500 employees and 45 years’ experience,...
-
Customer Service Representative
6 months ago
Winnipeg, Canada KPI Connect Ltd. Full time**TITLE**:ABC Supply** **Customer Service Representative** **LOCATION**:330 - 70 Arthur Street, Winnipeg, MB** **DATE AVAILABLE**:As soon as possible** **CAMPAIGN HOURS**:Monday - Friday 8:00am - 7:00pm CST (As Needed)** **JOB DESCRIPTION**: Customer Service Representatives on ABC Supply will conduct Customer Satisfaction Surveys on behalf of ABC Supply...
-
Customer Service/sales Representative
6 months ago
Winnipeg, Canada UW Winnipeg Full timeUW Winnipeg is looking for a Customer Service/Sales Representative to take on the responsibility of creating and maintaining lines of communication with our customers. They will provide product and service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client. The primary objective of the Customer...
-
Customer Service Representative
2 months ago
Winnipeg, Canada Mr. Rooter Full timeIf you are looking for a new career where you can get coaching and training for a job that’s in demand, we are looking for you! You may have never thought about customer service as a career, but it’s a job that pays extremely well! Plumbing is very important service work that’s always needed, even in times of economic uncertainty. As a customer...