Gym Manager

As a Gym Manager you will be responsible for overseeing the daily operations and management of a gym facility. You will ensure the facility is clean, safe, and well-maintained while providing excellent customer service to members. Your role will involve managing staff, developing and implementing operational procedures, promoting gym memberships, and maintaining a positive and motivating environment for both staff and members.

**Key Responsibilities**:
**1.** **Facility Management**:

- Oversee the maintenance and cleanliness of the gym facility, ensuring it meets the highest standards of cleanliness and safety.
- Coordinate regular equipment inspections and maintenance, ensuring all equipment is in good working order.
- Manage any necessary repairs or upgrades to the facility and equipment, liaising with vendors and contractors as needed.
- Ensure compliance with health and safety regulations, including emergency procedures and protocols.

**2.** **Staff Management**:

- Recruit, hire, train, and supervise gym staff, including trainers, front desk personnel, and maintenance staff.
- Provide leadership and guidance to the team, fostering a positive and supportive work environment.
- Schedule staff shifts effectively to ensure adequate coverage during peak times and maintain optimal staffing levels.
- Conduct regular performance evaluations and provide ongoing feedback and coaching to staff members.

**3.** **Customer Service and Member Relations**:

- Maintain a high level of customer service, addressing member inquiries, concerns, and feedback promptly and professionally.
- Develop and implement strategies to attract new members and retain existing ones.
- Conduct gym tours, provide information about membership options, and assist in the enrollment process.
- Monitor member satisfaction and implement initiatives to enhance the member experience.

**4.** **Operational Efficiency**:

- Develop and implement operational procedures, policies, and guidelines to ensure smooth day-to-day operations.
- Manage gym finances, including budgeting, monitoring expenses, and optimizing revenue generation.
- Analyze membership data and gym usage trends to make informed decisions and improvements.
- Collaborate with marketing and sales teams to develop and execute promotional activities and campaigns.

**Qualifications**:

- Previous experience in gym management or a related field is strongly preferred.
- Knowledge of fitness equipment, health and safety regulations, and industry best practices.
- Strong leadership and organizational skills with the ability to manage a diverse team.
- Excellent communication and interpersonal skills for effective member and staff interactions.
- Proven customer service experience and a customer-centric mindset.
- Strong problem-solving abilities and the capacity to handle difficult situations professionally.
- Proficient computer skills for managing scheduling software, membership databases, and financial records.

**Salary**: $45,000.00-$55,000.00 per year

Schedule:

- 8 hour shift

**Experience**:

- Gym: 3 years (preferred)

Work Location: In person