Assessment Worker

2 months ago

Brampton, Canada Regional Municipality of Peel Full time

**Job Description**:
**Assessment Worker, Housing Services**

**Human Services - Housing Services**

**CUPE LOCAL 966**

**Status**:(1) Regular Full Time & (1) Contract Full-time up to 6 months

**Salary Range**:$59 038 - $69 382/year ($32.44 - $38.12/hour)

**Work mode**:Hybrid *_see below for more details about this work mode._

**Location**:10 Peel Centre Drive, Brampton

**Hours of work**:35 hour/week

**Who we are**:Housing Services leads service system planning and management of housing and homelessness programs and services with a view to policy and service integration. Helps improve these services through effective planning, based on local information and research about the needs of Peel’s many different communities.

“Housing Services is passionately committed to ensuring stable, affordable, appropriate housing and supports in Peel. We manage a collaborative system of care focused on delivering services with compassion and respect in a way that preserves dignity.”

**What you will do in this role**:

- Provides primary access for Human Services clients and public on the phone, on line, mail and Teletypewriter
- Assess requests for client housing needs
- Assess for emergency needs and problem solve for the purpose of making appropriate internal and external referrals
- Employ a holistic approach to prioritize immediate needs for financial assistance or housing subsidy
- Utilizes comprehensive knowledge of legislation and approved procedures to assess pre-eligibility for assistance in Housing Services
- Makes referrals to other internal and community resources that may meet their needs and complete required computer processing
- Schedules appropriate appointments in Centralized Booking System (CBS) based on clients’ circumstances, such as medical restrictions or language barriers
- Utilizes case management strategies to ensure timely follow-up and processing of caseload
- Prepares statistical and administrative reports as required

**What the role requires**:

- High school diploma, plus 1 year of related experience within Human Services
- Knowledge of relevant legislation/policy/procedures including Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), Social Housing Reform, Residential Tenancy, Human Rights, Ontario Works/Ontario Disability Support Program and Day Nurseries Acts
- Knowledge of all Human Services program areas
- Knowledge of Regional, municipal and community services
- Computer skills, including: CBS, CMS, Social Assistance Technology, TTY and MS Office

**Skills/Abilities**:

- Excellent verbal and written communication skills
- Interpersonal skills to deal effectively with a variety of individuals
- Excellent assessment and problem solving skills
- Good organizational and time management skills with accuracy to ensure correct and efficient data entry
- Ability to exercise judgment to support good decision making in stressful situations
- Mathematical skills to determine monthly income and/or earnings were applicable
- Automatic enrolment into OMERS pension plan (where applicable)
- Accrue Vacation on a monthly basis starting at 2 weeks per annum
- Supportive leadership and a culture of respect and inclusion

**Preference will be given to qualified applicants who are currently in the bargaining unit.**

**_

**_

**Work Mode & Job Location**:In this role, you'll enjoy the flexibility of a hybrid work arrangement. This means you'll have the ability to work off-site and on-site as needed, depending on operational needs at the **10 Peel Centre Dr., Brampton, ON** worksite. The frequency of on-site work may vary from week to week, depending on operational demands, which can evolve over time.

It's important to note that your off-site work location must be within the province of Ontario. This ensures that we're compliant with all regulations and policies.

The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved.

**Interview**: Our recruitment process will include video conference technology

About Us:
Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses.

We’re working to create a community that is safe, inclusive, and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support.

Recognized by Canada's Healt

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