Coat Check Wd1-gct

2 months ago

Toronto, Canada Great Canadian Full time

**Position Summary**

Under the direct supervision of the Manager, Property Services, this position is responsible for providing coat check services to guests of the casino. Provides great experiences and memories for guests through pleasant greetings and interactions. Must also be knowledgeable of the Casino and surrounding areas and amenities to answer guest questions. Must be collaborative, excel at multi-tasking and display exceptional communication and interperso nal skills. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.

**Key Accountabilities
- Greets guests in a mature, pleasant and professional manner
- Provides great experiences and memories for guests in all interactions
- Collects and hangs guests coats and bags on the hangers provided and provides a coach check ticket to guests.
- Returns the correct items back to the guest when the coat check ticket is returned
- Finds ways to play; you are serious about work, without being serious
- Chooses to make everyday a great day
- Stays focused in order to be there
- Delivers an exceptional entertainment experience to internal and external guests to ensure you make their day
- Develops and cultivates strong working relationships with all stakeholders: guests, ownership, team members, vendors and regulators
- Ensures compliance with licensing laws, health and safety and other statutory regulations Performs other duties as assigned or directed

**Education and Qualifications**
- Must have a professional attitude, strong interpersonal skills and be a proven team player
- Must have excellent attendance and work record
- Mus t have excellent guest service skills Must be able to stand for long periods of time

**Work Environment Considerations**
- Regular casino environment, standing for long periods of time, some exposure to noise, non-traditional work hours

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