Manager Volunteer Services North

2 weeks ago

North Battleford, Canada Saskatchewan Health Authority Full time

**Manager Volunteer Services North**

The Saskatchewan Health Authority is the largest employer in Saskatchewan, employing over 43,000 staff in a dynamic healthcare environment.

The Saskatchewan Health Authority is committed to providing coordinated quality services that are seamless, safe and patient-centred.

Posting #: GO-00710218

Position #: 189666

Posted Date: February 22, 2023, 17:00 CST

Closing Date: March 10, 2023, 23:59 CST

Type: Permanent Full Time

City/Town: To Be Determined

Facility: To Be Determined

Department: Volunteer Services

Expected Start Date: March 27, 2023

FTE: 1.0

Shift Information: Days, On Call

Hours of Work: 37.50 hours per 1 week rotation, 5 shifts of 7.5 hours

Salary or Pay Band: Salary and benefits as per terms and conditions

of employment

Number of Positions: 1

Job Summary:
Volunteer Services is part of the Workforce Planning & Employment Strategies Community of Expertise (CoE) in part of an overall Partnership Model created to provide superior strategic cross-functional advice, analysis, support, decision making and resolution on a range of volunteer related matters. The Manager, Volunteer Services is accountable for providing operational leadership, direction, and coordination for the Volunteer Services function within Acute Care, Long Term Care, and all Primary Care Networks, including mental health, public health, and community based programs. The Manager will provide leadership for in-scope Volunteer Coordinators, as well as a Volunteer Workforce of over 5,000 individuals across various SHA portfolios and within the affiliated union agreements, supporting the health services for the people of Saskatchewan.

The Manager is responsible for the development, alignment, and maintenance of volunteer programs, policies and practices, ensuring effective utilization of volunteer human resources within the SHA policies and the Canadian Code of Volunteer Involvement.

Contacts include: provincial volunteer management group, post secondary educational institutions, community agencies, and professional volunteer organizations including, Volunteer Management Professionals of Canada and Administrators of Volunteer Resources - Saskatchewan.

Committee work includes: SHA strategic committees and stakeholders, community agencies, health foundations, auxiliaries, educational institutions, and affiliated partners.

Major Challenges:
Integrating a volunteer workforce within a paid unionized environment and ensuring the utilization of those individuals complies with Collective Bargaining Agreements.

Supporting and managing volunteer labour relations issues, including coaching and/or dismissal as required.

Implementing ongoing continuous improvement initiatives to volunteer programs, while maintaining a safe work place.

**Experience**:
Experience, at an operational level, as a leader who has developed and led innovative planning and programs in a complex, multi-stakeholder environment.

5+ years of experience in volunteer management or leadership positions.

Qualifications:
**Required Qualifications**:

- Licensed and in good standing with professional association and/or regulatory body, if applicable
- Undergraduate degree or diploma in Human Services, Administration, or Volunteer Management or equivalent combination of education and experience.
- Valid Class 5 driver’s license

**Knowledge, Skills & Abilities**:

- Demonstrates and is recognized for strategic and operational leadership that includes articulation of mission, vision and strategy and charts a path forward
- Demonstrates commitment to a diverse, culturally competent and culturally safe health system and representative workforce
- Exemplifies ethical practices, professionalism and personal integrity
- Has a proven ability to collaborate and partner with a wide variety of stakeholders, including community, to balance the needs and interests of these diverse groups while maintaining alignment with strategic priorities
- Has demonstrated ability to coach and develop others
- Has demonstrated strong critical thinking, financial and analytical skills
- Has demonstrated strong interpersonal and communication skills
- Is committed to delivering on Patient and Family Centered Care
- Is committed to quality, safety and continuous improvement striving towards zero harm
- Knowledge of First Nations and Metis History in Saskatchewan along with an understanding of the Truth and Reconciliation Commission Calls to Action
- Knowledge of legislation and applicable laws
- Knowledge of the healthcare system in Saskatchewan
- Mobilizes people, inspires and leads by example
- Promotes innovation, guides change and is committed to continuous improvement

**Other Information**:

- Travel within the province of Saskatchewan is required
- Where necessary, on-call responsibilities may be required in this position

**Additional Text**:
**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Dental care
- Disability insura

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