Full-time Moa(Medical Office Assistant) in Lougheed

2 weeks ago


Burnaby, Canada Elicare: Lougheed Family Practice & Clinic Full time

We are currently seeking a skilled and well-organized Medical Office Assistant to join our team. As a Medical Office Assistant, you will play a crucial role in providing administrative support and ensuring the seamless operation of our medical office. This position is pivotal within our healthcare facility, as you will serve as the primary point of contact for patients and visitors.

**Responsibilities**:

- Warmly welcome patients and visitors, maintaining a professional demeanor at all times.
- Efficiently handle incoming phone calls, addressing inquiries promptly or redirecting calls to the appropriate staff member.
- Manage appointment scheduling and maintain the office calendar accurately.
- Gather and update patient information within electronic medical records systems.
- Aid in insurance verification procedures and assist with billing processes.
- Safeguard patient files, ensuring their accuracy and confidentiality.
- Facilitate referrals to other healthcare providers when necessary.
- Monitor office supply inventory levels and place orders as required.
- Perform general administrative duties, such as filing, faxing, and document scanning.

**Qualifications**:

- Associate's degree or equivalent required.
- Prior experience in a medical office or healthcare setting is highly desirable.
- Proficiency in electronic medical records (EMR) systems, such as Oscar, is essential.
- Sound understanding of medical terminology and procedures.
- Proficiency in Mandarin is considered an asset.
- Strong organizational abilities, coupled with effective multitasking skills.
- Exceptional attention to detail and accuracy in data entry tasks.
- Excellent verbal and written communication skills.
- Proficient in utilizing office equipment, including phone systems and computer software.

**Job Types**: Part-time, Permanent

**Salary**: $18.00-$24.55 per hour

**Benefits**:

- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Supplemental pay types:

- Bonus pay
- Overtime pay

Work Location: In person

Expected start date: 2024-04-08



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