Automation Controller
2 months ago
Staff - Non Union
Job Category
M&P - AAPS
Job Profile
AAPS Salaried - Information Systems and Technology, Level D
Job Title
Automation Controller
Department
OCIO | Automation Solution Delivery
Compensation Range
$7,278.33 - $11,372.33 CAD Monthly
The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.
Posting End Date
April 12, 2023
Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.
Job End Date
Mar 31, 2025
Job Summary
UBC is embarking on an automation journey with partnerships between OCIO, UBC IT Operational Excellence Administration groups. This starts within the Integration Enablement Centre expanding their capabilities to deliver an automation pilot program using new technologies. Automation capability helps our clients unlock value leveraging a suite of emerging technologies such as Robotic Process Automation (RPA), Process Mining, Intelligent Document Processing, Chatbots, etc. As part of the program an Automation Enablement team will lead multiple initiatives through the different proof of concepts and pilots with multiple client departments. The incumbent may be assigned responsibilities for specific departments and will act as an advocate to champion the needs of those departments. This will include working with a variety of clients and IT team members, understanding the impact of technical changes on business processes and leveraging common approaches and resources between departments.
The Automation Controller will manage, orchestrate and control the virtual workforce as part of the operational environment. The goal is on continuously improving automation performance and resource allocation, by ensuring effective and efficient design and exploiting the advanced reporting and analytical tools within the automation solution. The Automation Controller manages the environment and is part of both the deployment team and future operations team which includes installations and troubleshooting. Working with the Automation team, the Controller assist in the design and development, and contributes to the completion of the solution architecture for the automation project. In operation, the Controller is responsible for managing the lifecycle of changes to the environment working with functional and technical teams to understand impacts and to deploy the changes.
Another focus of the Controller is to review, implement and test the privacy and security requirements for the automation solutions, working with many different partners to understand UBC constraints, standards and best practices related to the automation technologies and its ecosystem.
Organizational Status
Integration Analyst reports to the Automation Manager within the Integration Enablement Centre. The incumbent provides supervision of a technical nature to functional staff regarding their IT environment. The incumbent liaises with technical and functional staff throughout UBC and externally to other partners to facilitate effective business solutions that meet privacy and security requirements.
Work Performed
Specific Duties:
- Designs, implements and maintains infrastructure to facilitate efficient and effective use of systems for day-to-day operations
- Works with the programmer analysts, Integration programmer analyst and quality assurance staff to document and facilitate automation process definition, solution design and development specifications.
- Works with the programmer analysts and quality assurance staff as a liaison for automation related issues.
- Enables other team members to learn about the automation technologies and its environment, including promoting good standards for design and implementation and sustainable operation.
- Documents these changes and subsequent QA scenarios. - Provides custom reporting, data analysis and extracts. - Performs functional requirements to the data mapping
- Assesses client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to identify business priorities and recommends options.
- Identifies, elicits, and documents business requirements, defines business rules and communicates requirements for their implementation of solutions.
- Performs formal system audits and develops written procedures, standards and practices to ensure a high level of availability, security, data integrity and hardware/software compatibility.
- Liaises directly and indirectly with vendors and other service owners.
Core Duties:
- Analyzes and reviews existing or proposed system features and integration, security, scalability and
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