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Client Care Specialist

1 month ago

Coquitlam, Canada VetCare Canada Full time

Lincoln Animal Hospital (lincolnanimalhospital.ca) is located in Coquitlam, BC. We are committed to the highest standards of patient care, providing medicine and surgery in a unique, collaborative environment of compassionate and friendly professionals. Our team values work/life balance, offering flexible schedules and a vibrant work environment.

Lincoln Animal Hospital team, in the Coquitlam Centre area are looking for a part time receptionist. Our 2 DVM practice is in need of a receptionist 2 days per week currently, with the possibility of extending hours further in the near future. We are a small and passionate team working our way up to further excellence with our client and patient care. Animal Industry experience is a plus, but not necessary for this position. We are more than happy to train If this sounds like a good fit for you, please apply, and we look forward to welcoming a new member.

Expected Wage Range: $17.00 - $26.65

**About The Role**:
Our ideal Client Care/Receptionist builds positive client relationships by displaying genuine care and compassion towards clients and their pets, being respectful in all interactions and providing exceptional customer service. This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from current and prospective clients utilizing a courteous and caring approach. This person will appropriately screen calls, book appointments, take detailed messages as well as provide knowledgeable non-medical information to clients. Responsibilities also include performing a variety of administrative office tasks, including mail (receiving, sorting, distributing, posting), drafting memos and other correspondence, completing reports and other ad-hoc document requests.

**What We Offer**:

- Competitive Base Salary
- Networking, Collaboration & Knowledge Exchange With Other Veterinarians Within Our Practices
- Comprehensive Benefits Include: Medical, Dental & Life Insurance
- Flexible Schedule
- Vacation & Paid Time Off

**Meet VetCare**:
VetCare (vet-care.ca) is a proudly Canadian-owned acquirer and operator of veterinary practices, based in Vancouver, and with passionate team members across Canada. Our commitment to care is at the heart of what we do, from guiding our talented medical and operations teams, supporting practice owners through seamless transitions, and providing the highest quality of care to patients through our community-focused practices.

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