Program Test Manager

7 months ago

Toronto, Canada RSM US LLP Full time

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

RSM's Quality Engineering (QE) practices is one of the fastest growing practice groups at RSM. The QE team is focused on ensuring that technology platforms and business processes meet the unique requirements of our client's organization while seamlessly integrating with existing legacy systems and business processes. To do this, the team delivers through a systematic and proactive approach that ensures the desired level of quality is built into the product or service.

**Responsibilities**:

- Overall delivery and management of test planning, design and execution for clients of various sizes and industries
- Participate in client design sessions to analyze requirements and design business processes to develop and define end-to-end testing scope
- Develop test strategy and test plans by collaborating with client, vendors and other project resources
- Define and document repeatable methodologies with appropriate tools and templates that can be leveraged for future projects.
- Manage and coordinate defect management process with client, vendor partners and other project resources
- Establish engagement resource requirements
- Lead, manage and coach others in the quality engineering practice
- Participate in meetings with new client prospects and in the proposal process

**Qualifications**:

- 7 to 10 years of technology implementation program, project,or test management experience with functional knowledge of F&A, Order to Cash, Procure to Pay, Record to Report and similar business process flow experience.
- Experience in managing End-to-End ERP/CRM Testing
- Experience with developing detailed test strategy and test plans
- Experience defining scope of End-to-End System Integration Testing and User Acceptance Testing
- Experience in coordinating with multiple stakeholders and vendor partners
- Experience in program and / or project management is preferred
- Relevant ERP implementation experience with Oracle, SAP and / or Microsoft
- Relevant CRM implementation experience with Salesforce or Microsoft CE
- Relevant experience with program management tools such as Jira, Smartsheet, Microsoft Project or qTest, among others

Compensation Range: $87,500 - $145,500

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