Personal Support Worker

2 weeks ago

Scarborough, Canada Senior Persons Living Connected Full time

**Mission Statement**: Understand the aspirations of seniors and respond with innovative supports.

**Vision Statement**: Building inclusive communities where all seniors are connected to living their best possible life.

**What to expect when you join SPLC**:

- Competitive Compensation and Benefits
- Rewarding career that supports meaningful work in our communities
- Training and Professional Development opportunities
- Healthy and safe working environment
- Paid sick and personal days
- Pension Plan

**Position:**:Personal Support Worker (Full-time)

**Hours of Work**: 35 hours per week

**Reports to**: Assisted Living Services Manager

**Date Posted:**:March 21, 2024

**Deadline:**:Until position is filled

**Respond to:**:Human Resources Department

**Position Summary**:
Responsible for providing personal support services to Assisted Living Services clients at the Assisted Living Services sites to support clients’ independence and safety and maintain a safe living environment.

**Responsibilities**:
**1. Provides personal support services to Assisted Living Services clients**:

- Provides personal care related activities of daily living: bathing, washroom assistance, changing incontinence products, dressing, personal hygiene and grooming and dental care according to the service plan
- Collects Support Worker’s Assignment Binder with a list of clients being served and provides personal support care at the appropriate time
- Assists with cleaning and personal hygiene assistance after client incontinence
- Assists with transferring and positioning of client
- Assists with meal preparation and set-up and eating
- Assists client with exercise programs under the direction of a health care professional when authorized by supervisor, including walking with the client
- Performs homemaking tasks as scheduled and according to the care plan.
- Cues and prompts client to participate in and be independent as possible with their own activities of daily living
- Reminds clients to take medications, at the appropriate time
- Responds to medical emergencies and notifies supervisor immediately

**2.**:Documents services and reports concerns and occurrences**:

- Reports to supervisor about any changes in the client’s physical, emotional, mental status and ongoing client service requirements.
- Reports to supervisor and documents any concerns related to the services, the client’s well-being and/or potential health and safety hazards
- Identifies and reports in Incident Report of any safety concerns/issues or cases that need follow-up to supervisor immediately

**3. Promotes health and safety of clients **and self**:

- Ensures safety of clients by confirming with the pharmacy for the accurate and on-time delivery of clients’ medication, and providing regular check, delivery and assistance/reminding the correct medication dose
- Works safely at all times and ensures the safety of self, co-workers and clients by preventing hazards and reporting hazards to the supervisor as soon as possible
- Complies with and follows the safety instructions, policy and procedures stated in the Assisted Living Services handbook
- Complies with the organization’s “Client Safety”, “Risk Management” and “Health and Safety” policy statements.
- Follows the policy, procedures and handbooks as required by the position, with the emphasis of health and safety for both clients and oneself

**4. Performs other support duties**:

- Responds to clients’ phone enquires on both weekends and evenings
- Performs other administrative duties including detailed service hour calculation, compilation of supportive housing staff daily flow sheets and photocopying of documents for distribution, mailing or filing
- Revises workflow as needed during the shift to best meet the clients’ needs
- Participates in organizational surveys and services evaluations
- Attends scheduled training sessions, meetings, and individual supervision meetings
- Assists Team leader with scheduling PSW, providing orientation to new or back up PSW and etc. during the absence of Team Leader

Any other reasonable duties that may be assigned from time to time

**Education**:

- Personal Support Worker Certificate
- Valid First Aid and CPR

**Skills**:& Experience**:

- 1 year working experience with frail or cognitively impaired seniors in a health care setting
- Good communication and interpersonal skills
- Speak other language such as Cantonese and/or Mandarin is an asset.
- Ability to physically assist seniors with sitting, standing and bending.
- Ability to write clear and concise client notes in English
- Ability to maintain confidentiality and the knowledge and sensitivity to work in a culturally diverse environment.

**Working Conditions**:

- Shift work required
- Standing and walking for long periods of time and frequent bending and twisting
- Working alone in clients’ homes
- May be exposed to contagious diseases

**Hours of Work**:

- 35 hours per wee

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