Design System Lead

7 months ago

Edmonton, Canada Alberta Blue Cross Full time

Alberta Blue Cross® is an Alberta based organization dedicated to delivering exceptional customer experience and community leadership. We’re committed to providing the best health coverage to over 1.8 million members and take an active role in promoting wellness. We believe in what we do—and place trust in our employees to deliver our vision.

Working at Alberta Blue Cross® means having a career where you’ll be recognized for your contributions. We value diversity, encourage our employees to maintain a healthy work-life balance and provide opportunities for career growth.

**OVERVIEW**:

- Deliver a comprehensive, understandable, scalable and usable design system.
- Create an executable plan to grow our design system culture.
- Evolve our visual design language and establish guidelines.
- Provide mentorship and coaching to designers, enhancing skills and elevating design quality.
- Champion atomic design principles and accessible web development standards.

You will be responsible for the success of our Design System—ensuring there is the necessary resources, knowledge management repository, infrastructure and talent to deliver exceptional results. In return, you’ll be part of a high-performing, ambitious and truly user-centric team that brings compassion, humanity and clarity to our digital products.

**WHERE YOU WILL WORK**:
You will have the flexibility to decide how and when you work. While you may be working from home most of the time, there will be plenty of opportunity to come into the office periodically for important meetings and other purposeful connections.

**WHO YOU ARE**:

- Passionate about exploring user interactions and design principles.
- Advocate for universal experiences.
- Committed to seeking out and providing constructive feedback.
- Dedicated to delivering the ultimate user experience.
- Endlessly curious, challenge the status-quo and never stop asking questions.
- Self-driven and self-motivated learner with a commitment to explore emerging trends, tools, and technologies.
- Loves change and can bring clarity to any situation.
- A critical thinker with strong problem-solving skills and independent self-direction.
- Have an aptitude for team collaboration and open communication.

**WHAT YOU WILL DO**:

- You’ll work with Digital Strategy and Governance to mature the UX strategy for our design system, navigation experience and integration capabilities that align with our digital ambition.
- Work with Intelligence and Experience teams to conduct customer and competitor analysis to identify design problems and create blueprints for understanding and addressing customer needs.
- Work with the digital and development teams to enhance the design systems roadmap, including objectives, targets and KPI’s for the system itself.
- Collaborate with brand and graphic design to build elements that can be applied/scaled to any product and bring the brand to life.
- Provide feedback on templates, prototypes and production designs to the team of UX and UI designers.
- Support with mentoring and coaching teams in design principles, best practices, and professional development.
- Take a user-centered design approach to conduct user interviews and rapidly test, iterate and validate new elements.
- Document the designs and guidelines for the use of components and elements in the design system in-depth.
- Work closely with stakeholders to prioritize and address feedback, feature requests and enhancements to the design system.
- Continuing the growth of the system for maintenance, continuous improvement and adoption of the design system with a focus on how to prioritize and manage the design system backlog.

**WHAT YOU WILL HAVE**:

- You've led the creation of a design system for large enterprises with complex product’s, cross-functional teams and continually evolving customer needs.
- Post-secondary degree or diploma in design, web development or digital/multimedia design.
- Minimum of 5 to 8 years’ experience in product design, interaction design, systems design, and/or UX design.
- A portfolio exhibiting detailed design thinking and problem-solving for the overall user experience, with an emphasis on design systems.
- Broad knowledge of front-end code, programming languages, responsive and adaptive web principles.
- Familiarity with version control systems (e.g., Git) and design system management tools (e.g., Storybook).

If your experience looks a little different from what we’ve identified and you think you can rock the role, we’d love to learn more about you.

Alberta Blue Cross® is an inclusive employer committed to a workplace that reflects the diversity of the communities we serve. We empower and are advocates for our employees by welcoming, respecting and valuing their unique perspectives, backgrounds, and experiences.

We offer a competitive salary and benefits package and the opportunity to work in an innovative, high-energy team-focused environment. If you have the qu

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