Bulk Load Planner

3 months ago

Niagara Falls, Canada Saint Gobain Full time

**WHY DO WE NEED YOU?**

**Job Requirements**
- Ensure a positive customer experience when interacting with the SCC Load Planner organization by creating and maintaining delivery schedules that meet and/or exceed customer expectations and result in better overall service (i.e. reductions in runouts, are in compliance with federal, state, and local regulations.
- Exercise independent judgment to ensure that customer needs are fulfilled on time with World Class service, quality, and support to both our internal and external customers.
- Analyze multiple factors (i.e. location of Distribution Center, product stocking location, driver availability, etc.) to develop cost effective delivery schedules that meet or exceed customer requirements.
- Execute established delivery schedules (e.g. “Scheduled Sailings”) by contacting customers to secure/enter orders based on their established delivery schedule. Interact with SCC Inside Sales organization for follow-up as needed.
- Utilize tank monitor software to secure and enter orders from Vendor Managed Inventory (VMI) customers to assist in building efficient deliveries. Execute delivery strategy of designated priority customers (i.e. “Island of Profits) as developed by the SCC NA Supply Chain Leader.
- Insure that delivery runs are in compliance with GCP EH&S policies (i.e. compatible products) and federal, state, and local regulations (i.e. truck weight restrictions, driver hours of service, etc.)
- Establish and maintain excellent lines of communication to Sales, Customer Service, and customers regarding all aspects of customer deliveries, especially when customer requirements cannot be met (i.e. delays to deliveries, etc.). Act as the primary source of information on track & trace of SCC bulk delivery status.

**IS THIS JOB FOR YOU?** Qualifications**
- Minimum High School diploma or accredited GED
- Solid knowledge of Supply Chain procedures (planning, supply management, capacity leveling, product deployment and inventory control)
- Proven ability to effectively interact with multi-functional areas (Marketing, Sales, Manufacturing, Finance, Operations)
- Strong written and verbal communications, must be bilingual in French and English
- Strong analytical and problem-solving skills
- Strong PC skills (Word, Excel, PowerPoint, Outlook, etc.).
- SAP/MRP, ERP material planning experience preferred
- Previous scheduling experience preferred
- 3-5 years experience in a Customer Service/Logistics environment
- Previous dispatch experience in bulk liquid transportation a must

Job Reference: CAN00970

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