Dental Treatment
3 months ago
Our state-of-the-art practice in the North Oshawa area is seeking an eager, passionate, and energetic Dental Treatment / Hygiene Coordinator to join our growing team. We are searching for someone that has a passion for dentistry and their learning of it, is customer service oriented, is dependable, flexible, and able to work well with our team.
As a Treatment / Hygiene Coordinator, you’ll have the opportunity to use your creative skills to establish new patient relationships and develop administrative processes that support high customer service to our patients.
What we desire in an applicant is:
- Excellent customer service skills
- Strong multitasking and communication skills
- Quick to problem solve and resolve patient questions or concerns in a professional manner
- 2+ years of **North American** experience in a Dental Office as a Treatment / Hygiene coordinator is a must
- Strong dental knowledge and verbiage when it comes to explaining major treatment, Invisalign, and Implants
- Takes pride and ownership in their role
- Flexibility to work when needed to support our patients and the growth of the practice, this includes some evening and weekend (Saturday) availability.
- Working knowledge of Open Dental and/or RecallMax software an asset
What you can expect to be doing:
- Provide top customer service to new and returning patients
- Treatment Coordination: Educating patients on necessary treatment needs and ensuring new patients return for future visits, sending and following up with patient predeterminations, daily schedule maintenance, creating and managing payment plans when needed
- Hygiene Coordination: daily schedule maintenance, managing overdue hygiene appointments and follow-ups through RecallMax, working together with our Periodontist and Hygiene team in following our Hygiene Model of Care
What we have to offer:
- Competitive Wages
- Health benefits, including Life and Disability insurance
- Monthly bonuses
- Modern technology
- Growth and Development Opportunities
- Practice specific social events and community involvement
If you are interested in being a part of a building dental family and growing your professional career we would love to hear from you
**Job Types**: Full-time, Permanent
Pay: $24.00-$30.00 per hour
Expected hours: 32 - 40 per week
**Benefits**:
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Vision care
Schedule:
- Day shift
- Evening shift
- Weekends as needed
Application question(s):
- Are you available to work 2 evenings until 8pm and every other Saturday?
**Experience**:
- Dental Treatment / Hygiene Coordination: 2 years (preferred)
Work Location: In person
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