Inspections Repair Estimator

5 months ago

Oakville, Canada Zelus Material Handling Full time

Our purpose is simple: To enrich the lives of our partners. Zelus is committed to providing our customers with the highest quality products and services available today, and we believe that commitment begins with hiring the best people.

As a member of the Service team and a new Zelus family member, you will join a diverse, dynamic group of highly motivated individuals that bring with them a wide array of talents, skills and backgrounds.

**WHAT YOU WILL DO**
- Build relationships with the service team and other departments daily
- Analyze costing data, repair times and service expectations to determine estimate value and expected profitability
- Daily review of assigned inspection repairs
- Estimate cost of repairs from inspection reports provided by Zelus technicians to our customers - assigned from Inspections Manager
- Communicate with your team resources, front line technicians and outside vendors to determine parts and availability for timely repairs
- Use internal resources, such as technical service managers, the purchasing department and service repair estimator to ensure provided estimates are accurate
- Provide clear repair quotes so customers have accurate pricing
- Confirmation of acceptance of quotes when quotes are requested by the customer
- Comply with Zelus Policies and Procedures
- Comply with the Occupational Health & Safety Act and Regulations for Industrial Establishments, the Zelus Safety Procedures and participate in training programs as and when required
- Other duties as assigned

**WHAT YOU NEED**
- High school diploma
- One to two years related experience and/or training; or equivalent combination of education and experience
- Technical proficiency in material handling equipment is an **asset**:

- Ability and willingness to develop into a Service Manager or a Technical Service Manager role in the future
- Strong computer skills; MS Office
- Strong interpersonal skills
- Ability to work under pressure and handle stress
- Ability to read and interpret documents such as safety rules, operating, and maintenance instructions
- Ability to deal with unexpected situations in a professional manner with no situation being the same, expect new complications for related work to resolve daily problems involving several concrete variables in standardized situations

**WHAT WE OFFER**
- Company Perks and Discounts
- Comprehensive benefits package including a health spending account
- Registered Retirement Savings Plan / DPSP Plan
- Company BBQ's and Social Events
- Family, friendly environment
- Tool/Safety Boot Allowance
- and much more....

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