Dispatcher

1 week ago

Ayr, Canada Primemax Energy Full time

**About Us**:
Primemax Energy is dedicated to servicing the propane industry and Bulk liquid transportation market. Since our inception in 1992 Primemax Energy has experienced tremendous growth which can be attributed to our value principals of safety, competitive pricing and exceptional service. Primemax's growth began in the propane distribution industry and has allowed us to be a leader in this market segment. Since this time Primemax Energy has evolved into a diversified and full-service bulk liquid transportation company which is continuously focused on operational excellence.

**About The Opportunity**:
As a Dispatcher, you’ll play a crucial role in coordinating with the dispatch team, management, and drivers to ensure timely, efficient, and safe delivery operations. This position involves managing fleet utilization, addressing scheduling challenges, and maintaining high levels of customer service. Your role will require a strong understanding of regulations and the ability to communicate effectively with both team members and clients.
- Coordinate and plan with dispatch team & Management to effectively and efficiently utilize the company’s resources
- Effectively communicate specific requirements and procedures to drivers
- Handle customer inquiries in a timely and professional manner
- Recognize and address potential scheduling challenges
- Generate operational reports as required.
- Manage the utilization of fleet and monitor Drivers hours of service.
- Complete ACE and ACI paperwork as required

**About You**:

- 2-3 years dispatch experience preferably specializing in hazardous bulk liquid transportation
- Knowledge of Transportation of Dangerous Goods requirements
- Excellent verbal and written communication skills
- Demonstrated ability to manage high-stress situations calmly and effectively
- Demonstrated ability to actively manage multiple, concurrent projects
- Knowledge of MTO & DOT rules and regulations preferred
- Demonstrate a high level of customer care and service
- Good command of MS Office (Excel and Word) with an ability to quickly learn new software

**What We Offer**:
We provide opportunities for career growth and development through hands-on training, professional courses, and peer learning, all within a supportive and inclusive work environment where you can excel personally and professionally.
- Competitive Salary
- 3 weeks paid vacation
- Hybrid Role (3 days in office, 2 days from home)
- Employer paid Health Benefits
- Employer matched RPP
- Bonus Eligibility

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