Receptionist

3 weeks ago

Winnipeg, Canada Metis Child, Family and Community Services Full time

Salary: AY2, $20.22 - 22.90 per hour
**Metis Child, Family & Community Services (MCFCS) Agency **is a mandated child and family services agency with the responsibility to administer and provide culturally relevant community-based child protection and support services for Metis and Inuit people in Manitoba. Metis Child, Family and Community Services and our entire Métis CFS System is evolving and shifting our practices to be ready for the exciting changes that will be coming as a result of the new Federal Act. We have launched and expanded on some very important initiatives that include welcoming family to be at the center of our practice where they participate in planning and decision-making as we walk alongside them on their healing journey.

The Metis Community Addiction Response Team Program (Metis CART) is a wraparound program that walks alongside parents who struggle with their relationship with substances and supports the family in ways that will allow their children to live with them safely.

Our Metis Connect Program has seen great success connecting children and youth to their extended families, community and culture as well as making it possible for parents to get the extra family/ community support they need to go home safely with their babies at birth and/or reunify safely with their children again. We believe in planning around the kitchen table rather than the boardroom table. This has also allowed our agency to expand its own Kinship Care program while meeting with families.

Come join our progressive agency to work alongside families with our All My Relations model of practice. We offer competitive wages, comprehensive pension and benefits, support continuing education, hybrid work environment to name a few reasons to come join our family.

**RECEPTIONIST**

**FULL TIME, PERMANENT**

**Competition Number: MCFCS-REC-2023.058**

**Hours of Work: 7.25 hours per day**

**Classification and Salary: AY2, $20.22 - $22.90 per hour**

**Location: 2000 Portage Ave, Winnipeg, MB**

The Receptionist is responsible for providing excellent customer reception services to families, visitors and office staff. It is the responsibility of every position to provide, where requested culturally relevant service or assist with access to such service.

**Main areas of Key Responsibilities and Activities**
- Answers and transfers all incoming calls.
- Handles intakes and scans to designated Director of Services and Quality Assurance Coordinator.
- Greets and directs families and visitors.
- Handles incoming / outgoing couriers.
- Maintains logging systems for mail, fax and courier.
- Based on location, may need to direct families to the correct visiting rooms.
- Orders, distributes and handles bus passes and bus tickets.
- Maintains pamphlet boards.
- Maintains online booking system for meeting rooms.
- Books flights and hotels.
- Orders office supplies and maintains office supply inventory.
- Maintains purchase order system.

**Education and Experience**
- Grade 12 with 2 years' experience in providing reception services in a large office setting.
- One year in an administrative role preferably within a Child and Family Services environment.

**Knowledge, Skills and Abilities**
- Demonstrated knowledge of Metis and Inuit cultures.
- Excellent interpersonal and organizational skills.
- Strong verbal and written communication skills.
- Ability to work independently and collaboratively in a participative work environment.
- Ability to adapt to changing requirements, maintaining effectiveness and efficiency in varying circumstances.
- Ability to manage multiple projects and handle a large volume of work.
- Ability to maintain confidentiality within and outside the Agency.
- Ability to establish and maintain effective relationships with employees, committees, work groups and the public.
- Strong attention to detail.

MCFCS offers a supportive and progressive work environment, competitive salaries, excellent benefits package and training opportunities.
- _
- We thank all who apply; however, only those selected for an interview will be contacted._

**Preference will be given to qualified Indigenous applicants.**

**All are encouraged to self-declare in cover letter.

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