Customer Service Supervisor

2 weeks ago

North Vancouver, Canada North Vancouver Recreation & Culture Full time

**Customer Service Supervisor**:
**(Recreation Facility Clerk)**
**Regular Full Time**
**Competition #24013R**

North Vancouver Recreation & Culture (NVRC) is dedicated to building healthy individuals, families, and communities. NVRC offers a wide range of recreation and cultural programs and services to residents of all ages and abilities. We are looking for a positive, enthusiastic and friendly individual to deliver memorable experiences to our customers.

**WHY WORK FOR US?**
You will be an integral part of our dedicated staff team who continually strive to make a difference in the recreation and cultural lives of North Vancouver residents. NVRC values employees, offering a competitive salary, comprehensive benefits, and the opportunity to participate in an earned day off (EDO) program.

**GREAT CUSTOMER SERVICE**
You will be delivering excellent front line customer service experiences by providing information and assistance to the general public and patrons. You will be organizing and monitoring the efficient operation of the office support services, supervising staff and preparing staff schedules in a recreation facility. You will receive and process remittances, prepare and maintain a variety of office records and related materials and perform related duties.

**ABOUT YOU**
You are a team player committed to community. You are reliable, responsive to customer needs, and excellent at building relationships. You are courteous and effective with the public in providing information and assistance regarding our facilities, bookings, programs, activities and community events. You enjoy working with a diverse group of people and embrace change and challenges.

**QUALIFICATIONS AND REQUIREMENTS**
Completion of high school, supplemented by clerical or business courses and sound related experience, including in a supervisory role. You have a sound knowledge of recreation registration software, MS Excel and Word. Previous customer service experience and training is an asset.

This is a regular full-time position which involves shift work with variable times, based on a 35 hour work week. The pay for this unionized position ranges from $28.37 and $33.25 per hour.

**CLOSING** **DATE**:April 5, 2024**
- We thank you for your interest in employment with the North Vancouver Recreation and Culture and advise that only those selected for an interview will be contacted._

Education : Secondary (high) school graduation certificate
Experience : Experience an asset

  • Spv 12r

    2 days ago

    North Vancouver, Canada BC Public Service Full time

    Posting Title- SPV 12R - Supervisor, North Vancouver, Cannabis Operations- Position Classification- Supervisor R11- Union- GEU- Location- North Vancouver, BC V7P 3M7 CA (Primary)- Salary Range- $49,464.27 to $55,838.67 annually- Close Date- 1/30/2023- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Liquor...

  • Spv 12r

    7 days ago

    North Vancouver, Canada BC Public Service Full time

    Posting Title- SPV 12R - Supervisor, Cannabis Operations, Lower Mainland- Position Classification- Supervisor R11- Union- GEU- Location- Burnaby, BC V3J 1N3 CA - New Westminster, BC V3M 6H8 CA - North Vancouver, BC V7P 3M7 CA (Primary) - Port Coquitlam, BC V3C 4W6 CA- Salary Range- $49,464.27 to $55,838.67 annually- Close Date- 3/21/2023- Job Type- Regular...

  • Supervisor, Customer Service

    4 hours ago

    North Bay, Canada Husqvarna Full time

    The Customer Service Supervisor is responsible for overseeing the daily operation of business to ensure we meet our daily and monthly KPIs. This position plays the lead role in coaching and developing our Customer Service Reps (CSR) to provide a high quality customer experience to our internal and external customers. This position helps ensure our...

  • Superviseur(e), Service à la clientèle

    Found in: Jooble CA O C2 - 1 week ago

    Vancouver, BC, Canada 1116089 B.C. Ltd. dba Hannam Supermarket Robson Full time

    Volunteer Experience · Work Experience · Work & Career Hannam Supermarket Robson is seeking a F/T Customer Service Supervisor. · Customer Service Supervisor – Retail · Full-time, Permanent · Extended Medical Insurance Respond to customer inquiries and resolve issues or complaints · Participate in hiring and training a new sales staff C....

  • Customer Care Supervisor

    Found in: Jooble CA O C2 - 2 days ago

    Vancouver, BC, Canada The Orion Group Inc. Full time

    Our client, a leading player in the construction and development industry known for delivering high-quality residential properties to clientele, is currently seeking a dedicated and customer-centric Customer Care Supervisor to join their team. If you're passionate about ensuring customer satisfaction, maintaining operational efficiency, and upholding...

  • Service Advisor

    20 hours ago

    North Vancouver, Canada Ignition Marine Service Full time

    Ignition Marine is a knowledge edge Marine Company that is providing various kinds of mechanical, electrical, and structural maintenance to different kinds of Yachts and Boats. Ignition Marine’s core value is loyalty, harmony, high performance, and continuous improvement. Individuals with a desire to flourish their personal skills alongside the company’s...

  • Customer Service Lead

    5 days ago

    North Vancouver, Canada XL Flooring Full time

    **Customer Service Lead** XL Flooring Co. Ltd. is a privately owned company in the import and distribution industry, currently servicing over 1,500 dealers across North America. We strive to be recognized as the #1 flooring company in the world for quality products, innovative management, employee and customer satisfaction, community contribution and...

  • Café Supervisor

    7 days ago

    North Vancouver, Canada Ahki Full time

    49th Parallel Roasters is hiring Café Supervisor in North Vancouver The Café Supervisor is a key member of the café operations team providing operational support to the Café Manager and acting as a shift lead for the team of baristas. Job Duties Supervise, direct and determine the activities of staff positions throughout the shift Leading the cafe team...

  • Café Supervisor

    6 days ago

    North Vancouver, Canada Ahki Full time

    49th Parallel Roasters is hiring Café Supervisor in North Vancouver The Café Supervisor is a key member of the café operations team providing operational support to the Café Manager and acting as a shift lead for the team of baristas. Job Duties Supervise, direct and determine the activities of staff positions throughout the shift Leading the cafe team...

  • Café Supervisor

    2 weeks ago

    North Vancouver, Canada Ahki Full time

    49th Parallel Roasters is hiring Café Supervisor in North Vancouver The Café Supervisor is a key member of the café operations team providing operational support to the Café Manager and acting as a shift lead for the team of baristas. Job Duties Supervise, direct and determine the activities of staff positions throughout the shift Leading the cafe team...

  • Distribution Customer Service Supervisor

    3 days ago

    Vancouver, Canada NFI Industries Full time

    **Job Summary**: ***Essential Duties & Responsibilities**: - Supervises CSR and office staff on a day-to-day basis. - Set direction for team members including a commitment to constantly exceed the needs of our customers. Actively promotes and reinforces the company’s core values, culture and strategic initiatives with CSRs. - Ensures that all CSR’s are...

  • Distribution Customer Service Supervisor

    3 days ago

    Vancouver, Canada NFI Industries Full time

    **Job Summary**: **Essential Duties & Responsibilities**: Supervises CSR and office staff on a day-to-day basis. Set direction for team members including a commitment to constantly exceed the needs of our customers. Actively promotes and reinforces the company’s core values, culture and strategic initiatives with CSRs. Ensures that all CSR’s are...

  • Customer Care Supervisor

    3 days ago

    Vancouver, Canada The Orion Group Inc. Full time

    Our client, a leading player in the construction and development industry known for delivering high-quality residential properties to clientele, is currently seeking a dedicated and customer-centric Customer Care Supervisor to join their team. If you're passionate about ensuring customer satisfaction, maintaining operational efficiency, and upholding...

  • Customer Care Supervisor

    3 days ago

    Vancouver, Canada The Orion Group Inc. Full time

    Our client, a leading player in the construction and development industry known for delivering high-quality residential properties to clientele, is currently seeking a dedicated and customer-centric Customer Care Supervisor to join their team. If you're passionate about ensuring customer satisfaction, maintaining operational efficiency, and upholding...

  • Customer Care Supervisor

    3 days ago

    Vancouver, Canada The Orion Group Inc. Full time

    Our client, a leading player in the construction and development industry known for delivering high-quality residential properties to clientele, is currently seeking a dedicated and customer-centric Customer Care Supervisor to join their team. If you're passionate about ensuring customer satisfaction, maintaining operational efficiency, and upholding...

  • Customer Care Supervisor

    3 days ago

    Vancouver, Canada The Orion Group Inc. Full time

    Our client, a leading player in the construction and development industry known for delivering high-quality residential properties to clientele, is currently seeking a dedicated and customer-centricCustomer Care Supervisorto join their team. If you're passionate about ensuring customer satisfaction, maintaining operational efficiency, and upholding quality...

  • Customer Service Lead Cx

    20 hours ago

    Vancouver, Canada GAT Full time

    Lead Customer Service Agent (CSA) **Reports To**: Supervisor Customer Services / Operations Manager Summary - The Lead Customer Service Agent assists in communicating policies and procedures within their operation. They assist with directing and coordinating activities to provide a safe environment for employees while maintaining fast and efficient...

  • Data Entry/customer Service

    4 days ago

    Vancouver, Canada Protec Dental Full time

    The Data Entry/Customer Service role will report to the Office Supervisor. **Responsibilities**: - Customer Service - Call client to confirm, request and clarify their order in a professional and friendly manner to endure the best service possible. - Data Entry - Enter all incoming customer cases into the internal lab database system (CPM) and match works...

  • Supervisor, Settlement Services

    2 days ago

    Vancouver, Canada Aviso Wealth Full time

    **Aviso Wealth**: **The Opportunity**: We’re looking for a Supervisor, Settlement Services to join our Operations team. Your role will be required to regularly perform essential duties on behalf of the company from your assigned Aviso office. Your role is considered low flexibility, requiring you to work onsite 4-5 days per week at our office at 1111 West...

  • Customer Care Supervisor

    Found in: Appcast CA C2 Glassdoor - 4 days ago

    Vancouver, Canada The Orion Group Inc. Full time

    Our client, a leading player in the construction and development industry known for delivering high-quality residential properties to clientele, is currently seeking a dedicated and customer-centric Customer Care Supervisor to join their team. If you're passionate about ensuring customer satisfaction, maintaining operational efficiency, and upholding quality...